How To Fix CRM_MKTHV_INFRASTRUC020 - High-volume execution job created; job name = &1 number = &2 user = &3

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTHV_INFRASTRUC - high volume campaign execution infrastructure messages

• Message number: 020

• Message text: High-volume execution job created; job name = &1 number = &2 user = &3

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTHV_INFRASTRUC020 - High-volume execution job created; job name = &1 number = &2 user = &3 ?

  The SAP error message CRM_MKTHV_INFRASTRUC020 indicates that a high-volume execution job has been created in the SAP system. This message is typically informational rather than an error, and it is related to the execution of background jobs that handle large volumes of data, particularly in the context of CRM (Customer Relationship Management) marketing functions.
  Cause:
  The message is triggered when a high-volume job is initiated, which is often due to:
  
  A large number of records being processed in a marketing campaign or similar activity.
  The system automatically creating a background job to handle the processing of these records to avoid performance issues in the foreground.
  
  Solution:
  Since this message is informational, there is generally no direct action required unless you are experiencing performance issues or the job is not completing as expected. However, here are some steps you can take:
  
  
  Monitor the Job: Check the status of the job in the SAP background job monitoring tool (transaction code SM37). Ensure that it is running as expected and not stuck or failing.
  
  
  Review Job Logs: If the job fails or does not complete, review the job logs for any errors or warnings that may indicate what went wrong.
  
  
  Performance Tuning: If you frequently encounter high-volume jobs, consider reviewing the performance of your system. You may need to:
  
  Optimize the database.
  Adjust job scheduling to run during off-peak hours.
  Increase system resources if necessary.
  
  
  
  Consult Documentation: Refer to SAP documentation or notes related to CRM marketing functions for any specific recommendations or best practices regarding high-volume job processing.
  
  
  Contact SAP Support: If you encounter persistent issues or if the job does not complete successfully, consider reaching out to SAP support for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Use transaction codes like SM37 (Job Monitoring) to check the status of background jobs and SM21 (System Log) to review system logs for any related issues.
  SAP Notes: Search for relevant SAP Notes that may provide additional insights or solutions related to high-volume job processing in CRM.
  Performance Monitoring Tools: Utilize tools like ST03N (Workload Analysis) to analyze system performance and identify bottlenecks.
  
  In summary, the message CRM_MKTHV_INFRASTRUC020 is an indication of a high-volume job being created, and while it is not an error, monitoring and managing these jobs effectively is crucial for maintaining system performance.