How To Fix CRM_MKTHV_EXE003 - &1 bounced mails selected

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTHV_EXE - Message Class for High Volume Campaign Execution

• Message number: 003

• Message text: &1 bounced mails selected

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTHV_EXE003 - &1 bounced mails selected ?

  The SAP error message CRM_MKTHV_EXE003 typically indicates that there are bounced emails in the system, which means that emails sent to certain recipients were not successfully delivered. The message usually includes a count of the bounced emails, indicated by the placeholder "&1".
  Cause:
  
  Invalid Email Addresses: The most common cause of bounced emails is that the email addresses in the system are incorrect or no longer valid.
  Recipient Mailbox Issues: The recipient's mailbox may be full, or the email server may be temporarily unavailable.
  Spam Filters: Emails may be getting caught in spam filters, leading to them being rejected.
  Configuration Issues: There may be issues with the email configuration in the SAP system, such as incorrect SMTP settings.
  
  Solution:
  
  Check Email Addresses: Review the email addresses of the recipients that have bounced. Ensure they are valid and correctly formatted.
  Contact Recipients: If possible, reach out to the recipients to confirm their email addresses and check if they are experiencing any issues with their mailboxes.
  Review Bounce-back Messages: If available, check the bounce-back messages for more details on why the emails were not delivered. This can provide insights into whether the issue is with the recipient's email server or the email address itself.
  Update Email Configuration: Ensure that the email configuration in SAP (such as SMTP settings) is correct and functioning properly.
  Resend Emails: After correcting any issues, you can attempt to resend the emails to the affected recipients.
  Monitor Future Emails: Keep an eye on future email campaigns to identify any recurring issues with bounced emails.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to check the status of the emails sent and the related marketing activities.
  Email Logs: Check the email logs in SAP to get more detailed information about the sent emails and any errors encountered.
  SAP Notes: Look for relevant SAP Notes that may address specific issues related to email sending and bounced emails in your version of SAP CRM.
  
  If the problem persists after following these steps, consider reaching out to your SAP support team or consulting the SAP Community for further assistance.