How To Fix CRM_MKTHV_EXE002 - &1 contacts are not considered because contact should not be used

CRM_MKTHV_EXE002 - Overview

• Message type: E = Error

• Message class: CRM_MKTHV_EXE - Message Class for High Volume Campaign Execution

• Message number: 002

• Message text: &1 contacts are not considered because contact should not be used

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTHV_EXE002 - &1 contacts are not considered because contact should not be used ?

  The SAP error message CRM_MKTHV_EXE002 indicates that a certain number of contacts are not being considered for a marketing campaign or activity because they are not eligible for use. This can happen for various reasons, and understanding the cause is essential for resolving the issue.
  Possible Causes:
  
  Contact Status: The contacts may have a status that disqualifies them from being included in the marketing activity (e.g., inactive, unsubscribed).
  Segmentation Criteria: The contacts may not meet the segmentation criteria defined for the marketing campaign.
  Data Quality Issues: There may be issues with the data quality, such as missing or incorrect information in the contact records.
  Business Rules: Specific business rules or restrictions may be in place that prevent certain contacts from being included.
  Contact Type: The type of contact (e.g., individual vs. organization) may not be suitable for the marketing activity.
  
  Solutions:
  
  Review Contact Status: Check the status of the contacts in question. If they are inactive or unsubscribed,