How To Fix CRM_MKTHV_EXE001 - Target group &1 is &2 days old

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTHV_EXE - Message Class for High Volume Campaign Execution

• Message number: 001

• Message text: Target group &1 is &2 days old

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTHV_EXE001 - Target group &1 is &2 days old ?

  The SAP error message CRM_MKTHV_EXE001 indicates that a target group is older than a specified number of days (in this case, &2 days). This message typically arises in the context of marketing activities within the SAP Customer Relationship Management (CRM) module, particularly when executing marketing campaigns or activities that involve target groups.
  Cause:
  The error is triggered when the system detects that the target group you are trying to use is older than the defined threshold (e.g., 30 days). This is a safeguard to ensure that the data used in marketing activities is current and relevant. Older target groups may not reflect the latest customer data or segmentation criteria, which could lead to ineffective marketing efforts.
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Review the Target Group: Check the age of the target group in question. You can do this by navigating to the target group in the SAP CRM system and reviewing its creation date.
  
  
  Update the Target Group: If the target group is indeed older than the allowed threshold, consider updating it. You can refresh the target group by re-running the selection criteria or segmentation process to include more recent data.
  
  
  Create a New Target Group: If updating the existing target group is not feasible, you may need to create a new target group based on the latest customer data and segmentation rules.
  
  
  Adjust the Threshold (if applicable): If your business process allows for it, you may consider adjusting the threshold for the age of target groups in the system settings. However, this should be done with caution, as it may impact the effectiveness of your marketing campaigns.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific instructions on managing target groups and understanding the implications of using older data.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for managing marketing activities and CRMD_ORDERADM_H for accessing order management.
  SAP Notes: Check for any SAP Notes related to this error message for additional insights or patches that may address the issue.
  Best Practices: Regularly review and update target groups as part of your marketing strategy to ensure that your campaigns are based on the most current data.
  
  By following these steps, you should be able to resolve the error and continue with your marketing activities in SAP CRM.