How To Fix CRM_MKTGS_PRODUCTS035 - '&1' cannot be deleted or excluded when the promotion is released

CRM_MKTGS_PRODUCTS035 - Overview

• Message type: E = Error

• Message class: CRM_MKTGS_PRODUCTS -

• Message number: 035

• Message text: '&1' cannot be deleted or excluded when the promotion is released

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTGS_PRODUCTS035 - '&1' cannot be deleted or excluded when the promotion is released ?

  The SAP error message CRM_MKTGS_PRODUCTS035 indicates that a product cannot be deleted or excluded from a promotion because the promotion has already been released. This is a common issue in SAP CRM (Customer Relationship Management) when dealing with marketing promotions.
  
  Cause:
  
  Promotion Status: The primary cause of this error is that the promotion is in a released status. Once a promotion is released, certain actions, such as deleting or excluding products, are restricted to maintain data integrity and consistency.
  Dependencies: There may be dependencies or relationships with other objects (like sales orders, marketing campaigns, etc.) that prevent changes to the promotion.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to make changes to the promotion.
  
  
  Solution:
  
  Check Promotion Status: Verify the status of the promotion. If it is released, you may need to unrelease it (if your business process allows) before making changes. This typically involves changing the status back to a draft