How To Fix CRM_MKTGS_PRODUCTS037 - No authorizations to add product


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTGS_PRODUCTS -

  • Message number: 037

  • Message text: No authorizations to add product

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTGS_PRODUCTS037 - No authorizations to add product ?

    The SAP error message CRM_MKTGS_PRODUCTS037 indicates that a user does not have the necessary authorizations to add a product in the SAP Customer Relationship Management (CRM) system. This error typically arises when a user attempts to perform an action that their current role or profile does not permit.

    Cause:

    1. Authorization Issues: The user lacks the required authorization objects or roles that allow them to add products in the CRM system.
    2. Role Configuration: The roles assigned to the user may not include the necessary permissions for product management.
    3. Organizational Level Restrictions: There may be restrictions based on organizational levels that prevent the user from adding products.

    Solution:

    1. Check User Roles:

      • Verify the roles assigned to the user in the SAP system. This can be done by navigating to the user management transaction (e.g., SU01).
      • Ensure that the user has the appropriate roles that include permissions for product management.
    2. Review Authorization Objects:

      • Check the relevant authorization objects associated with product management (e.g., C_MKTG_PROD for marketing products).
      • Ensure that the user has the necessary authorizations for the actions they are trying to perform.
    3. Adjust Role Assignments:

      • If the user lacks the necessary roles, work with your SAP security team to assign the appropriate roles or modify existing roles to include the required authorizations.
    4. Testing:

      • After making changes to roles or authorizations, have the user log out and log back in to ensure that the changes take effect.
      • Test the functionality again to confirm that the error has been resolved.
    5. Consult Documentation:

      • Refer to SAP documentation or the SAP Help Portal for detailed information on authorization objects related to product management in CRM.
    6. Contact SAP Support:

      • If the issue persists after checking roles and authorizations, consider reaching out to SAP support for further assistance.

    Related Information:

    • Transaction Codes:
      • SU01: User Maintenance
      • PFCG: Role Maintenance
    • Authorization Objects:
      • C_MKTG_PROD: Authorization for Marketing Products
    • SAP Notes: Check for any relevant SAP Notes that may address specific issues related to this error message.

    By following these steps, you should be able to identify and resolve the authorization issue causing the error message CRM_MKTGS_PRODUCTS037.

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