How To Fix CRM_MKTGS_PRODUCTS034 - Changing &1 when past dated off-invoice trade spend exists

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTGS_PRODUCTS -

• Message number: 034

• Message text: Changing &1 when past dated off-invoice trade spend exists

What causes this issue?

You are adding a new product or category or group or segment or you are
modifying an existing one. However, the trade promotion contains at
least one past dated off-invoice trade spend, and the effective start
date of the product or category or group or segment is not in the
future. As a result, retroactive pricing conditions will be generated,
and this is potentially risky, because the existing sales orders will
not be adjusted automatically with the updated pricing information.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

You can do the following with the trade promotion:
Save the trade promotion in this state, at your own risk.
Set the effective start date of the product you added or modified to a
date that is in the future.
Delete the product you added or modified.
Set the start date of the past dated off-invoice trade spend(s) to a
date that is in the future.
Delete the past dated off-invoice trade spend(s).

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTGS_PRODUCTS034 - Changing &1 when past dated off-invoice trade spend exists ?

  The SAP error message CRM_MKTGS_PRODUCTS034 typically occurs in the context of managing trade promotions or off-invoice trade spend in the SAP Customer Relationship Management (CRM) module. This error indicates that there is an attempt to change a marketing product or promotion that has past-dated off-invoice trade spend associated with it. 
  Cause:
  The error arises when:
  
  There are existing trade spend entries that are dated in the past, which means they have already been processed or recorded in the system.
  The system prevents changes to the marketing product or promotion because it could lead to inconsistencies in financial reporting or promotional accounting.
  
  Solution:
  To resolve this error, consider the following steps:
  
  
  Review Trade Spend Entries: Check the existing off-invoice trade spend entries associated with the marketing product. Identify any entries that are dated in the past.
  
  
  Adjust Dates: If possible, adjust the dates of the trade spend entries to ensure they are not in the past. This may involve changing the date of the promotion or the associated trade spend.
  
  
  Consult with Stakeholders: If the trade spend entries are correct and should remain as they are, consult with relevant stakeholders (e.g., finance, marketing) to determine the best course of action. They may need to approve any changes or provide guidance on how to proceed.
  
  
  Use a New Promotion: If changing the existing promotion is not feasible due to the past-dated entries, consider creating a new promotion or marketing product that does not have these constraints.
  
  
  System Configuration: In some cases, the error may be related to system configuration settings. Consult with your SAP administrator or technical team to ensure that the system is configured correctly for handling trade spend and promotions.
  
  
  Documentation and Support: Refer to SAP documentation for more detailed information on handling trade promotions and off-invoice trade spend. If the issue persists, consider reaching out to SAP support for assistance.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that pertain to marketing and trade spend management.
  User Training: Ensure that users involved in managing promotions and trade spend are adequately trained on the processes and implications of changing marketing products.
  
  By following these steps, you should be able to address the error and proceed with your marketing activities in SAP CRM.