How To Fix CRM_MKTGS_PRODUCTS032 - Saved '&1' cannot be deleted when the promotion has already started

CRM_MKTGS_PRODUCTS032 - Overview

• Message type: E = Error

• Message class: CRM_MKTGS_PRODUCTS -

• Message number: 032

• Message text: Saved '&1' cannot be deleted when the promotion has already started

What causes this issue?

Saved &V1& cannot be deleted when the promotion has already started .
The trade promotion is considered as started when the planned start date
is in the past.

System Response

You cannot delete already saved &V1& when the promotion has already
started .

How to fix this error?

Instead of deleting the &V1& you should make them not relevant for the
trade promotion by processing as follow :
In case you are deleting products, product categories, product groups or
product segments, you should change their effective end dates to past
dates. This means you stop promoting instead of deleting them.
In case you are deleting trade spends you should change their end dates
to past dates instead of deleting them.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTGS_PRODUCTS032 - Saved '&1' cannot be deleted when the promotion has already started ?

  The SAP error message CRM_MKTGS_PRODUCTS032 indicates that a promotion (or marketing campaign) cannot be deleted because it has already started. This is a common issue in SAP CRM when trying to manage marketing promotions, as the system enforces certain rules to maintain data integrity and prevent inconsistencies.
  
  Cause:
  The primary cause of this error is that the promotion you are trying to delete is currently active or has already started. SAP CRM has built-in checks to prevent the deletion of active promotions to ensure that ongoing marketing activities are not disrupted.
  
  Solution:
  To resolve this error, you have a few options:
  
  
  Check Promotion Status: Verify the status of the promotion. If it is indeed active, you will need to either wait until the promotion ends or consider other options.
  
  
  Deactivate the Promotion: If you need to stop the promotion, you may have the option to deactivate it instead of deleting it. This can usually be done