How To Fix CRM_MKTGS_PRODUCTS007 - Sales UoM &1 is not valid for product &2; use the default UoM

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTGS_PRODUCTS -

• Message number: 007

• Message text: Sales UoM &1 is not valid for product &2; use the default UoM

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTGS_PRODUCTS007 - Sales UoM &1 is not valid for product &2; use the default UoM ?

  The SAP error message CRM_MKTGS_PRODUCTS007 indicates that the Sales Unit of Measure (UoM) specified for a product is not valid. This typically occurs in the context of SAP Customer Relationship Management (CRM) when trying to process a product that has a specific sales UoM that does not match the expected or default UoM for that product.
  Cause:
  
  Invalid Sales UoM: The sales UoM specified for the product does not exist in the system or is not configured correctly.
  Product Master Data Issues: The product master data may not have the correct UoM settings, or the UoM may not be assigned to the product.
  Configuration Issues: There may be configuration issues in the UoM settings in the SAP system, such as missing entries in the UoM tables.
  Inconsistent Data: There may be inconsistencies between the product's master data and the sales order or transaction data.
  
  Solution:
  
  
  Check Product Master Data:
  
  Go to the product master data in SAP and verify the UoM settings. Ensure that the sales UoM is correctly defined and assigned to the product.
  Use transaction codes like MM03 (Display Material) to check the material master data.
  
  
  
  Verify UoM Configuration:
  
  Check the UoM configuration in the system. Ensure that the sales UoM is defined in the UoM tables (e.g., T006).
  Use transaction code OMN1 to check the UoM settings.
  
  
  
  Use Default UoM:
  
  If the sales UoM is not critical for the transaction, you can proceed with the default UoM suggested by the system. This may be a temporary workaround.
  
  
  
  Update UoM in Transaction:
  
  If you are entering the sales UoM manually, ensure that you are using the correct and valid UoM for the product.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or consult with your SAP support team for any specific configurations or settings that may need to be adjusted.
  
  
  
  Related Information:
  
  UoM Tables: Familiarize yourself with relevant UoM tables in SAP, such as T006 (Units of Measure) and T006A (Units of Measure for Different Languages).
  Transaction Codes: Common transaction codes for checking product and UoM settings include:
  
  MM03 - Display Material
  OMN1 - UoM Configuration
  CRMD_ORDER - CRM Order Management
  
  
  SAP Notes: Check for any SAP Notes related to this error message for additional guidance or patches that may address the issue.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.