How To Fix CRM_MKTGS_PRODUCTS006 - Product &1 is invalid

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTGS_PRODUCTS -

• Message number: 006

• Message text: Product &1 is invalid

What causes this issue?

The product does not exist or the product ID is not unique.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

In the <LS>Product</> assignment block, you can search for the product
you want to use.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTGS_PRODUCTS006 - Product &1 is invalid ?

  The SAP error message CRM_MKTGS_PRODUCTS006 indicates that the product specified (denoted as &1) is invalid in the context of the CRM Marketing system. This error typically arises when trying to use a product that does not exist, is not active, or is not correctly configured in the system.
  Causes:
  
  Product Not Found: The product ID you are trying to use does not exist in the system.
  Inactive Product: The product may exist but is not active or has been marked for deletion.
  Incorrect Product Type: The product may not be of the correct type for the operation you are trying to perform.
  Authorization Issues: The user may not have the necessary permissions to access the product.
  Data Consistency Issues: There may be inconsistencies in the master data or configuration settings related to the product.
  
  Solutions:
  
  
  Verify Product Existence:
  
  Check if the product ID exists in the system. You can do this by navigating to the product master data in the SAP system.
  Use transaction codes like MM03 (Display Material) or CRMD_ORDER (for CRM orders) to check the product details.
  
  
  
  Check Product Status:
  
  Ensure that the product is active. If it is inactive, you may need to activate it or create a new active product.
  
  
  
  Review Product Configuration:
  
  Ensure that the product is configured correctly for the intended use in marketing campaigns or other CRM activities.
  
  
  
  Authorization Check:
  
  Verify that the user has the necessary authorizations to access the product. This can be checked with the security team or by reviewing user roles and permissions.
  
  
  
  Data Consistency:
  
  If there are data consistency issues, you may need to run consistency checks or data maintenance tasks to resolve any discrepancies.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific details related to the error message and troubleshooting steps.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as MM03, CRMD_ORDER, and CRMD_ORDERADM_H for managing products and orders.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with SAP experts for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement the appropriate solution.