How To Fix CRM_MKTGS_PRODUCTS005 - Sales UoM &1 is not valid for product group &2; use the default UoM

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTGS_PRODUCTS -

• Message number: 005

• Message text: Sales UoM &1 is not valid for product group &2; use the default UoM

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTGS_PRODUCTS005 - Sales UoM &1 is not valid for product group &2; use the default UoM ?

  The SAP error message CRM_MKTGS_PRODUCTS005 indicates that the Sales Unit of Measure (UoM) specified for a product is not valid for the product group it belongs to. This typically occurs in the context of SAP Customer Relationship Management (CRM) when trying to process sales orders, quotations, or marketing activities involving products.
  Cause:
  
  Invalid UoM Configuration: The Sales UoM you are trying to use for the product is not defined or not valid for the specified product group in the system.
  Product Group Settings: The product group may have specific UoM settings that do not include the Sales UoM you are attempting to use.
  Master Data Issues: There may be inconsistencies or missing data in the product master data or the product group configuration.
  
  Solution:
  
  
  Check Product Master Data:
  
  Go to the product master data in SAP and verify the Sales UoM assigned to the product.
  Ensure that the Sales UoM is correctly defined and is valid for the product group.
  
  
  
  Review Product Group Settings:
  
  Navigate to the configuration settings for the product group in SAP.
  Check the allowed UoMs for the product group and ensure that the Sales UoM you are trying to use is included.
  
  
  
  Use Default UoM:
  
  If the Sales UoM is not critical for your process, consider using the default UoM as suggested in the error message. This can often resolve the issue temporarily.
  
  
  
  Update UoM Configuration:
  
  If necessary, update the UoM configuration to include the Sales UoM for the product group. This may require access to the configuration settings in SAP.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources for more detailed information on UoM settings and product group configurations.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like MM02 (Change Material), MM03 (Display Material), or CRMD_ORDER (Manage CRM Orders) to access and modify product and order data.
  UoM Tables: Familiarize yourself with relevant tables such as MARA (General Material Data), MARM (Units of Measure for Material), and T006 (Units of Measure) for troubleshooting.
  Customization: If you have access, check the customizing settings under Logistics > General > Unit of Measure > Define Units of Measure to ensure proper configuration.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.