How To Fix CRM_MKTGS_OL013 - &1 &2: Assignment &3 reported an error without error message

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTGS_OL - MKTGS OL: Generic Marketing Object Layer Messages

• Message number: 013

• Message text: &1 &2: Assignment &3 reported an error without error message

What causes this issue?

The consistency check of the object reported an error but no error
message exist in the application log.

System Response

This message is shown in the application log instead and you're not able
to save the changes until the inconsisteny is removed.

How to fix this error?

You can try to find the inconsistency by yourself so that you're able to
save the object. Check your recent changes for that.
Alternatively, you can leave the object maintenance without saving the
changes.
Please contact the system administrator and tell him how to reproduce
this situation.

Procedure for System Administrators

Please check whether a BAdI implementation deletes messages from the
application log.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTGS_OL013 - &1 &2: Assignment &3 reported an error without error message ?

  The SAP error message CRM_MKTGS_OL013 typically indicates that there was an issue with an assignment in the CRM Marketing system, but the error does not provide a specific error message. This can make troubleshooting a bit challenging. Here’s a breakdown of the potential causes, solutions, and related information for this error:
  Possible Causes:
  
  Data Inconsistency: There may be inconsistencies in the data being processed, such as missing or incorrect entries in the database.
  Configuration Issues: The configuration settings for the marketing assignment may not be set up correctly.
  Authorization Issues: The user may not have the necessary authorizations to perform the action related to the assignment.
  System Bugs: There could be a bug in the SAP system or a specific transaction that is causing the error.
  Integration Issues: If the assignment involves integration with other systems (like ERP), there may be issues in the data transfer or mapping.
  
  Solutions:
  
  Check Data Consistency: Review the data related to the assignment (e.g., marketing campaigns, target groups) to ensure that all required fields are filled out correctly and that there are no inconsistencies.
  Review Configuration: Go through the configuration settings in the CRM system to ensure that everything is set up correctly for the marketing assignment.
  Authorization Check: Verify that the user has the necessary authorizations to perform the action. This can be done by checking the user roles and permissions.
  Debugging: If you have access to debugging tools, you can try to trace the execution of the program to identify where the error is occurring.
  Check SAP Notes: Look for any relevant SAP Notes or patches that might address this specific error. SAP frequently releases updates that fix known issues.
  Consult Logs: Check the application logs (transaction SLG1) for any additional information that might provide context for the error.
  Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP support for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that might help in troubleshooting, such as CRMD_ORDER for managing CRM orders or CRMD_ORDERADM_H for order administration.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  Documentation: Review the official SAP documentation for CRM Marketing to understand the expected behavior and configuration settings.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution.