How To Fix CRM_MKTGS_OL011 - Archiving data & is inconsistent; please contact the system administrator

CRM_MKTGS_OL011 - Overview

• Message type: E = Error

• Message class: CRM_MKTGS_OL - MKTGS OL: Generic Marketing Object Layer Messages

• Message number: 011

• Message text: Archiving data & is inconsistent; please contact the system administrator

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTGS_OL011 - Archiving data & is inconsistent; please contact the system administrator ?

  The SAP error message CRM_MKTGS_OL011 indicates that there is an inconsistency in the archiving data related to marketing or CRM objects. This error typically arises during the archiving process when the system detects that the data being archived does not meet the necessary consistency checks.
  Causes:
  
  Data Inconsistency: The most common cause is that the data in the database has become inconsistent. This could be due to incomplete transactions, failed updates, or issues during previous archiving processes.
  Missing Data: Related data that should be present for the archiving process may be missing or deleted.
  
  Configuration Issues: Incorrect configuration settings in the archiving object or related settings can lead to inconsistencies.
  Custom Development: If there are custom developments or enhancements in the CRM system, they may not be compatible with the standard archiving processes.
  
  Solutions:
  
  Check for Inconsistencies: Use transaction codes like SLG1 (Application Log) to check for any logs related to the archiving process. This can provide