How To Fix CRM_MKTGS_OL010 - You do not have create authorizations

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTGS_OL - MKTGS OL: Generic Marketing Object Layer Messages

• Message number: 010

• Message text: You do not have create authorizations

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTGS_OL010 - You do not have create authorizations ?

  The SAP error message CRM_MKTGS_OL010 indicates that a user does not have the necessary authorization to create marketing objects in the SAP Customer Relationship Management (CRM) system. This error typically arises when a user attempts to perform an action that requires specific permissions that have not been granted.
  Cause:
  
  Missing Authorizations: The user role assigned to the individual does not include the necessary authorizations for creating marketing objects.
  Role Configuration: The roles assigned to the user may not be properly configured to include the required authorization objects.
  Authorization Object Restrictions: There may be restrictions in the authorization objects that prevent the user from performing the create action.
  
  Solution:
  
  
  Check User Roles:
  
  Go to transaction code SU01 (User Maintenance) and enter the user ID.
  Check the roles assigned to the user and ensure that they include the necessary permissions for creating marketing objects.
  
  
  
  Review Authorization Objects:
  
  Identify the relevant authorization objects for marketing activities (e.g., CRM_MKTG, CRM_MKTG_ACT, etc.).
  Use transaction code SU53 immediately after encountering the error to see which authorization check failed. This will provide insight into what specific authorization is missing.
  
  
  
  Modify Roles:
  
  If the necessary authorizations are missing, you may need to modify the user’s roles using transaction code PFCG (Role Maintenance).
  Add the required authorization objects to the role and generate the profile.
  
  
  
  Testing:
  
  After making changes, have the user log out and log back in to ensure that the new authorizations take effect.
  Test the action again to confirm that the error has been resolved.
  
  
  
  Consult with Security Team:
  
  If you do not have the necessary permissions to modify roles or if you are unsure about the required authorizations, consult with your SAP security team or administrator for assistance.
  
  
  
  Related Information:
  
  Authorization Concept in SAP: Understanding how authorizations work in SAP is crucial. Authorizations are managed through roles and profiles, which define what actions a user can perform within the system.
  Transaction Codes:
  
  SU01: User Maintenance
  PFCG: Role Maintenance
  SU53: Display Authorization Check
  
  
  Documentation: Refer to SAP Help documentation for detailed information on authorization objects related to CRM marketing.
  
  By following these steps, you should be able to resolve the CRM_MKTGS_OL010 error and ensure that the user has the necessary permissions to create marketing objects in SAP CRM.