How To Fix CRM_MKTGS_COMMON005 - Save in SAP NetWeaver BW failed; your changes have been lost

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTGS_COMMON - CRM Marketing: Common messages

• Message number: 005

• Message text: Save in SAP NetWeaver BW failed; your changes have been lost

What causes this issue?

The marketing object could not be saved because it was not successfully
saved in SAP Netweaver Business Warehouse (SAP NetWeaver BW). If the
system had continued with the save process, there would have been
inconsistencies between the datasets in SAP Customer Relationship
Management and in SAP Netweaver BW.

System Response

To avoid inconsistencies, the system terminated the save process.

How to fix this error?

Contact your system administrator.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTGS_COMMON005 - Save in SAP NetWeaver BW failed; your changes have been lost ?

  The SAP error message CRM_MKTGS_COMMON005 indicates that there was a failure when trying to save changes in SAP NetWeaver BW (Business Warehouse). This error typically occurs in the context of marketing or CRM (Customer Relationship Management) applications when there is an issue with data transfer or storage in the BW system.
  Causes:
  
  Data Transfer Issues: There may be problems with the data transfer between the CRM system and the BW system, such as network issues or configuration problems.
  Authorization Issues: The user may not have the necessary authorizations to save data in the BW system.
  Data Model Issues: There could be inconsistencies or errors in the data model or data source configuration in BW.
  System Performance: If the BW system is under heavy load or experiencing performance issues, it may fail to save changes.
  Technical Errors: There may be underlying technical issues, such as database locks or system errors.
  
  Solutions:
  
  Check Network Connectivity: Ensure that there are no network issues between the CRM and BW systems.
  Review Authorizations: Verify that the user has the necessary authorizations to perform the save operation in BW.
  Check Data Model: Review the data model and data source configurations in BW for any inconsistencies or errors.
  Monitor System Performance: Check the performance of the BW system to ensure it is not overloaded. If necessary, perform system tuning or maintenance.
  Review Logs: Check the application logs (transaction SLG1) and system logs (transaction SM21) for any additional error messages or warnings that could provide more context.
  Retry the Operation: Sometimes, simply retrying the operation after a short period can resolve transient issues.
  Contact Support: If the issue persists, consider reaching out to SAP support for further assistance, providing them with detailed information about the error and the context in which it occurred.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SLG1 (Application Log), SM21 (System Log), and ST22 (Dump Analysis) to troubleshoot further.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide patches and updates.
  Documentation: Review the official SAP documentation for CRM and BW for best practices on data integration and error handling.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.