How To Fix CRM_MKTGS_COMMON002 - Name &1 contains invalid characters


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTGS_COMMON - CRM Marketing: Common messages

  • Message number: 002

  • Message text: Name &1 contains invalid characters

  • Show details Hide details
  • What causes this issue?

    You cannot use this name, as it contains invalid characters, such as
    <LB>%</>, <LB>$</>, or <LB>#</>.

    System Response

    This name can only contain letters (A-Z), digits (0-9), or underscores
    (_).

    How to fix this error?

    Enter a name that does not contain invalid characters.

    Procedure for System Administrators

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTGS_COMMON002 - Name &1 contains invalid characters ?

    The SAP error message CRM_MKTGS_COMMON002 indicates that a name or identifier you are trying to use contains invalid characters. This error typically occurs in the context of marketing or CRM activities within SAP, where certain naming conventions must be adhered to.

    Cause:

    The error is triggered when the input for a name (such as a marketing campaign, customer name, or other identifiers) includes characters that are not allowed. Common invalid characters may include:

    • Special characters (e.g., @, #, $, %, &, *, etc.)
    • Leading or trailing spaces
    • Non-alphanumeric characters
    • Characters that exceed the maximum length defined for the field

    Solution:

    To resolve this error, you can take the following steps:

    1. Check the Input: Review the name or identifier you are trying to enter. Ensure that it only contains valid characters, which typically include:

      • Letters (A-Z, a-z)
      • Numbers (0-9)
      • Underscores (_) or hyphens (-) if allowed by the specific field
    2. Remove Invalid Characters: If you find any invalid characters, remove or replace them with valid ones. Ensure there are no leading or trailing spaces.

    3. Adhere to Length Restrictions: Make sure that the name does not exceed the maximum length allowed for that particular field. Check the field's specifications in the SAP documentation or the relevant configuration settings.

    4. Consult Documentation: If you are unsure about the valid characters or length restrictions, refer to the SAP documentation or help files related to the specific module you are working with.

    5. Test the Changes: After making the necessary adjustments, try to save or submit the entry again to see if the error persists.

    Related Information:

    • SAP Notes: Check SAP Notes for any specific guidance or updates related to this error message. SAP Notes often provide insights into known issues and their resolutions.
    • Field Specifications: Review the field specifications in the relevant transaction or configuration settings to understand the allowed character set and length.
    • User Roles and Authorizations: Ensure that your user role has the necessary permissions to create or modify the entries in question, as sometimes restrictions can lead to unexpected errors.

    If the problem persists after following these steps, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.

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