How To Fix CRM_MKTGS_CCA021 - Enter organizational data

CRM_MKTGS_CCA021 - Overview

• Message type: E = Error

• Message class: CRM_MKTGS_CCA - Cross-check assignment message class (Sub-Services)

• Message number: 021

• Message text: Enter organizational data

What causes this issue?

You did not enter the organizational data.

System Response

When the listing check is active, the system requires you to enter the
organizational data.

How to fix this error?

Enter the organizational data.
Alternatively, if you do not want to enter the organizational data in
your planning, ask technical support to deactivate the listing check in
Customizing.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

CRM_MKTGS_CCA021 - Details

• The SAP error message CRM_MKTGS_CCA021, which states "Enter organizational data," typically occurs in the context of SAP Customer Relationship Management (CRM) when certain organizational data is missing or not properly configured in the system. This error can arise in various scenarios, such as when creating or processing marketing activities, campaigns, or other CRM-related transactions.
  
  Cause:
  
  Missing Organizational Data: The error usually indicates that required organizational data (such as sales organization, distribution channel, or division) has not been entered or is incomplete.
  
  Configuration Issues: There may be issues with the configuration of organizational units in the SAP system.
  User Role and Authorizations: The user may not have the necessary authorizations to access or enter the required organizational data.
  
  
  Solution:
  
  
  Enter Required Data: 
  
  Navigate to the transaction or screen where the error occurred.
  Ensure that all mandatory fields related to organizational data are filled in. This typically includes fields like Sales Organization, Distribution Channel, and Division.
  
  
  
  Check Configuration:
  
  Go to the