How To Fix CRM_MKTGS_CCA018 - PPR type &1 is not specified in list of PPR types for account planning

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTGS_CCA - Cross-check assignment message class (Sub-Services)

• Message number: 018

• Message text: PPR type &1 is not specified in list of PPR types for account planning

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTGS_CCA018 - PPR type &1 is not specified in list of PPR types for account planning ?

  The SAP error message CRM_MKTGS_CCA018 indicates that a specific PPR (Planning and Performance Review) type is not defined in the list of PPR types for account planning. This error typically arises in the context of SAP Customer Relationship Management (CRM) when users attempt to access or process account planning data that references a PPR type that has not been configured in the system.
  Cause:
  
  Missing Configuration: The specified PPR type (denoted as &1 in the error message) has not been defined in the system's configuration for account planning.
  Incorrect Input: The user may have entered an incorrect or invalid PPR type when trying to access account planning features.
  Transport Issues: If the PPR type was recently added or modified in a different environment (like development or quality assurance), it may not have been transported to the production environment.
  
  Solution:
  
  
  Check Configuration:
  
  Navigate to the configuration settings for account planning in SAP CRM.
  Ensure that the PPR type in question is defined in the list of valid PPR types.
  If it is missing, you will need to create or configure the PPR type accordingly.
  
  
  
  Add PPR Type:
  
  If you have the necessary authorizations, you can add the missing PPR type through the following path:
  
  SPRO ? SAP Customizing Implementation Guide ? Customer Relationship Management ? Marketing ? Account Planning ? Define PPR Types.
  
  
  Here, you can create a new PPR type or modify existing ones.
  
  
  
  Validate Input:
  
  Ensure that the PPR type being referenced is correctly spelled and exists in the system.
  If you are using a custom program or transaction, check the input parameters being passed.
  
  
  
  Transport Check:
  
  If the PPR type was recently created or modified, ensure that the transport request containing the changes has been successfully imported into the production environment.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources for additional guidance on configuring PPR types and account planning.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO for configuration or CRMD_ORDER for accessing CRM order management.
  Authorization: Ensure you have the necessary authorizations to make changes to the configuration.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Support: If the issue persists after checking the configuration, consider reaching out to your SAP support team or consulting with an SAP expert.
  
  By following these steps, you should be able to resolve the error message CRM_MKTGS_CCA018 and ensure that the PPR type is correctly configured for account planning in your SAP CRM system.