How To Fix CRM_MKTGS_CCA017 - A PPR type must be specified in the responsibility check in Customizing

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTGS_CCA - Cross-check assignment message class (Sub-Services)

• Message number: 017

• Message text: A PPR type must be specified in the responsibility check in Customizing

Self-Explanatory Message

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• What is the cause and solution for SAP error message CRM_MKTGS_CCA017 - A PPR type must be specified in the responsibility check in Customizing ?

  The SAP error message CRM_MKTGS_CCA017 indicates that a PPR (Process and Performance Reporting) type must be specified in the responsibility check within the Customizing settings of the SAP system. This error typically arises in the context of marketing and campaign management within SAP CRM.
  Cause:
  The error occurs when the system is trying to execute a process that requires a specific PPR type to be defined, but it has not been configured in the system. This can happen due to:
  
  Missing Configuration: The PPR type has not been defined in the Customizing settings.
  Incorrect Settings: The settings for the responsibility check may not be properly configured, leading to the system not being able to identify the required PPR type.
  Transport Issues: If the configuration was transported from another system, it may not have included the necessary PPR type settings.
  
  Solution:
  To resolve this error, you need to ensure that the PPR type is correctly defined in the Customizing settings. Here are the steps to do this:
  
  
  Access Customizing:
  
  Go to the SAP Easy Access screen and enter transaction code SPRO.
  Navigate to the relevant area for marketing or campaign management.
  
  
  
  Define PPR Types:
  
  Look for the section related to "Marketing" or "Campaign Management".
  Find the option for "Define PPR Types" or similar.
  Ensure that the required PPR types are defined and active.
  
  
  
  Check Responsibility Check Settings:
  
  In the same Customizing area, check the settings for the responsibility check.
  Ensure that the PPR type is specified in the relevant configuration.
  
  
  
  Testing:
  
  After making the necessary changes, test the process again to see if the error persists.
  
  
  
  Consult Documentation:
  
  If you are unsure about the specific PPR types required for your business processes, consult the SAP documentation or reach out to your SAP support team for guidance.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional guidance on configuring PPR types.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Training and Documentation: Review any training materials or documentation related to SAP CRM marketing processes to better understand the configuration requirements.
  
  By following these steps, you should be able to resolve the CRM_MKTGS_CCA017 error and ensure that your SAP system is properly configured for marketing processes.