How To Fix CRM_MKTGS_ARCHIVING005 - Archiving process failed

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTGS_ARCHIVING - Generic Marketing Archiving

• Message number: 005

• Message text: Archiving process failed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTGS_ARCHIVING005 - Archiving process failed ?

  The SAP error message CRM_MKTGS_ARCHIVING005 indicates that the archiving process for marketing documents in the SAP Customer Relationship Management (CRM) system has failed. This can occur due to various reasons, and understanding the cause is essential for resolving the issue.
  Possible Causes:
  
  Data Consistency Issues: There may be inconsistencies in the data that prevent the archiving process from completing successfully.
  Missing Authorizations: The user executing the archiving process may not have the necessary authorizations to perform the operation.
  Configuration Issues: Incorrect configuration settings in the archiving object or related settings can lead to failures.
  Technical Errors: There may be underlying technical issues, such as database locks, system performance problems, or issues with the archiving object itself.
  Incomplete or Corrupted Data: If the data being archived is incomplete or corrupted, it can cause the archiving process to fail.
  
  Solutions:
  
  Check Logs: Review the application logs (transaction SLG1) for detailed error messages that can provide insights into why the archiving process failed.
  Data Consistency Check: Use transaction SARA to perform a consistency check on the data to ensure there are no inconsistencies.
  Authorization Check: Ensure that the user has the necessary authorizations to execute the archiving process. You can check this in transaction SU53 after the error occurs.
  Configuration Review: Verify the configuration settings for the archiving object in transaction SARA. Ensure that all required settings are correctly configured.
  Database Locks: Check for any database locks that might be preventing the archiving process from completing. You can use transaction SM12 to view and manage locks.
  Re-run the Archiving Process: After addressing any identified issues, attempt to re-run the archiving process.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address known issues related to this error message.
  
  Related Information:
  
  Transaction Codes:
  
  SARA: Archive Administration
  SLG1: Application Log
  SM12: Display and Delete Locks
  SU53: Authorization Check
  
  
  SAP Notes: Search for specific SAP Notes related to CRM archiving issues, as they may provide additional troubleshooting steps or patches.
  Documentation: Review the SAP Help Portal for documentation on archiving in CRM to ensure that all prerequisites and configurations are met.
  
  If the issue persists after following these steps, it may be necessary to engage SAP support for further assistance.