How To Fix CRM_MKTDEF020 - Date ID is missing

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTDEF - Message Class for CRM Marketing Defaults

• Message number: 020

• Message text: Date ID is missing

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTDEF020 - Date ID is missing ?

  The SAP error message CRM_MKTDEF020 indicates that a "Date ID is missing" in the context of marketing and campaign management within the SAP Customer Relationship Management (CRM) module. This error typically arises when a required date field is not populated in a marketing-related transaction or object, such as a campaign, marketing plan, or activity.
  Cause:
  
  Missing Date ID: The most common cause is that the Date ID, which is essential for defining the time frame of a marketing activity, has not been entered or is incorrectly configured.
  Configuration Issues: There may be issues with the configuration of the marketing object or the related date settings in the system.
  Data Entry Errors: Users may have overlooked entering the required date information during the creation or modification of a marketing object.
  
  Solution:
  
  Check Date Fields: Review the marketing object (e.g., campaign, marketing plan) to ensure that all required date fields are filled in correctly. Look for fields such as:
  
  Start Date
  End Date
  Validity Period
  
  
  Review Configuration: If the error persists, check the configuration settings in the SAP system related to marketing and campaign management. Ensure that the Date ID settings are correctly defined.
  User Training: Ensure that users are trained on the importance of entering all required fields when creating or modifying marketing objects.
  System Updates: If the issue is due to a bug or system inconsistency, check for any available updates or patches from SAP that may address this error.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the marketing object you are working with.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that pertain to marketing activities, such as CRMD_ORDER for managing marketing campaigns.
  SAP Notes: Search for SAP Notes related to CRM_MKTDEF020 for any known issues or additional troubleshooting steps.
  Support: If the issue cannot be resolved internally, consider reaching out to SAP support for assistance.
  
  By ensuring that all required date fields are populated and reviewing the configuration settings, you should be able to resolve the CRM_MKTDEF020 error effectively.