How To Fix CRM_MKTDEF019 - Buying pattern type is missing

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTDEF - Message Class for CRM Marketing Defaults

• Message number: 019

• Message text: Buying pattern type is missing

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTDEF019 - Buying pattern type is missing ?

  The SAP error message CRM_MKTDEF019 indicates that a buying pattern type is missing in the system. This error typically occurs in the context of marketing and sales processes within SAP Customer Relationship Management (CRM) when the system is trying to access or utilize a buying pattern that has not been defined or is not available.
  Cause:
  
  Missing Configuration: The buying pattern type has not been defined in the system. This could be due to incomplete configuration during the setup of the marketing module.
  Data Inconsistency: There may be inconsistencies in the data, such as missing entries in the relevant tables that store buying pattern types.
  Transport Issues: If the configuration was transported from another system (e.g., from a development to a production environment), the transport may not have included the necessary buying pattern definitions.
  Authorization Issues: The user may not have the necessary authorizations to access the buying pattern types.
  
  Solution:
  
  
  Define Buying Pattern Type:
  
  Go to the configuration settings in SAP CRM.
  Navigate to the relevant area for marketing and sales (usually under SPRO -> CRM -> Marketing -> Basic Functions -> Define Buying Pattern Types).
  Create or define the missing buying pattern type as required.
  
  
  
  Check Existing Definitions:
  
  Use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to check if the buying pattern type exists in the system.
  If it exists, ensure that it is correctly configured and active.
  
  
  
  Transport Requests:
  
  If the buying pattern type was supposed to be included in a transport request, check the transport logs to ensure it was successfully transported.
  If not, you may need to manually create the buying pattern type in the target system.
  
  
  
  Authorization Check:
  
  Ensure that the user encountering the error has the necessary authorizations to access and use the buying pattern types.
  Check the user roles and profiles to confirm that they include the required permissions.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on configuring buying patterns in your version of SAP CRM.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO for configuration, CRMD_ORDER for order management, and SE11 for data dictionary checks.
  SAP Notes: Check SAP Notes for any known issues or patches related to the error message CRM_MKTDEF019.
  Community Forums: Engage with SAP community forums or support channels for additional insights and solutions from other users who may have encountered similar issues.
  
  By following these steps, you should be able to resolve the error message CRM_MKTDEF019 and ensure that the buying pattern types are correctly configured in your SAP CRM system.