How To Fix CRM_MKTDEF012 - Sales organization is missing

CRM_MKTDEF012 - Overview

• Message type: E = Error

• Message class: CRM_MKTDEF - Message Class for CRM Marketing Defaults

• Message number: 012

• Message text: Sales organization is missing

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTDEF012 - Sales organization is missing ?

  The SAP error message CRM_MKTDEF012 indicates that a sales organization is missing in the context of a marketing definition or a related transaction. This error typically arises when the system expects a sales organization to be defined for a particular marketing activity, but it cannot find one.
  
  Cause:
  
  Missing Configuration: The sales organization may not be configured in the system for the specific marketing area or campaign.
  Data Entry Error: The user may have forgotten to enter the sales organization in the relevant fields when creating or modifying a marketing definition.
  Master Data Issues: The customer or product master data may not be linked to a valid sales organization.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or select the sales organization.
  
  
  Solution:
  
  
  Check Configuration:
  
  Go to the configuration settings in SAP and ensure that the sales organization is properly defined for the marketing area you are working with.
  Navigate to the relevant customizing