How To Fix CRM_MKTDEF014 - Data has been saved

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTDEF - Message Class for CRM Marketing Defaults

• Message number: 014

• Message text: Data has been saved

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTDEF014 - Data has been saved ?

  The SAP error message CRM_MKTDEF014 typically indicates that there is an issue related to marketing data definitions in the SAP Customer Relationship Management (CRM) module. The message "Data has been saved" suggests that the system has attempted to save data, but there may be a problem with the data integrity or configuration.
  Possible Causes:
  
  Data Integrity Issues: There may be inconsistencies or missing data in the marketing data definitions that are being saved.
  Configuration Errors: The marketing configuration settings may not be properly set up, leading to issues when saving data.
  Authorization Issues: The user may not have the necessary permissions to save certain data in the CRM system.
  System Bugs: There could be a bug or issue in the specific version of SAP CRM being used.
  
  Solutions:
  
  Check Data Integrity: Review the data being saved to ensure that all required fields are filled out correctly and that there are no inconsistencies.
  Review Configuration Settings: Go through the marketing configuration settings in the SAP system to ensure everything is set up correctly. This may involve checking the marketing attributes, segments, and other related settings.
  User Authorizations: Verify that the user has the necessary authorizations to perform the action. This can be done by checking the user roles and permissions in the SAP system.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that may address this specific error message. There may be updates or fixes available for your version of SAP CRM.
  Debugging: If you have access to technical resources, consider debugging the process to identify the exact point of failure. This may require the assistance of an SAP developer or consultant.
  Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that may help in troubleshooting, such as CRMD_ORDER for managing marketing documents.
  Documentation: Review SAP documentation related to marketing data definitions and CRM configuration for additional insights.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the issue related to the CRM_MKTDEF014 error message in SAP.