How To Fix CRM_MKTDEF010 - Account type is missing

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTDEF - Message Class for CRM Marketing Defaults

• Message number: 010

• Message text: Account type is missing

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTDEF010 - Account type is missing ?

  The SAP error message CRM_MKTDEF010 indicates that an account type is missing in the context of a marketing definition or campaign management process. This error typically arises when the system expects a specific account type to be defined for a marketing activity, but it cannot find it.
  Cause:
  
  Missing Configuration: The account type may not be configured in the system. This could be due to a missing entry in the customizing settings for marketing or CRM.
  Data Inconsistency: There may be inconsistencies in the data where the account type is not properly assigned to the relevant business partner or marketing object.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or access the account types.
  Incorrect Input: The user may have entered an incorrect or incomplete account type in the marketing document or campaign.
  
  Solution:
  
  
  Check Configuration:
  
  Go to the SAP Customizing Implementation Guide (IMG) and navigate to the relevant settings for marketing or CRM.
  Ensure that the account types are defined correctly under the relevant sections (e.g., Business Partner settings).
  
  
  
  Verify Business Partner Data:
  
  Check the business partner master data to ensure that the account type is assigned correctly.
  Use transaction code BP to view and edit the business partner details.
  
  
  
  Review Marketing Document:
  
  If the error occurs while creating or processing a marketing document, review the document for any missing or incorrect entries related to account types.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access and manage account types. This can be checked with the help of a security administrator.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on the CRM_MKTDEF010 error and related account type configurations.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner), CRMD_ORDER (CRM Order Management), and CRMD_ORDERADM_H (CRM Order Administration).
  SAP Notes: Search for SAP Notes related to CRM_MKTDEF010 for any known issues or patches that may address the error.
  Community Forums: Engage with SAP community forums or user groups for shared experiences and solutions from other users who may have encountered the same error.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.