How To Fix CRM_MKTDEF009 - Periods percentage sum must be 100 for '&1 / &2 / &3 / &4'

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTDEF - Message Class for CRM Marketing Defaults

• Message number: 009

• Message text: Periods percentage sum must be 100 for '&1 / &2 / &3 / &4'

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTDEF009 - Periods percentage sum must be 100 for '&1 / &2 / &3 / &4' ?

  The SAP error message CRM_MKTDEF009 indicates that the sum of the percentage values for a specific marketing definition (such as a campaign or marketing plan) does not equal 100%. This error typically occurs in the context of marketing planning within the SAP Customer Relationship Management (CRM) module.
  Cause:
  The error arises when you are trying to define a marketing plan or campaign with multiple periods (e.g., months, quarters) and the total percentage allocated across these periods does not add up to 100%. Each period should have a defined percentage that reflects its contribution to the overall marketing effort.
  Solution:
  To resolve this error, follow these steps:
  
  
  Check the Periods: Review the periods defined in your marketing plan or campaign. Ensure that each period has a percentage assigned to it.
  
  
  Sum the Percentages: Calculate the total of the percentages assigned to all periods. If the total is not equal to 100%, you will need to adjust the percentages.
  
  
  Adjust Percentages: Modify the percentage values for the periods so that their sum equals 100%. You can either increase or decrease the percentages as necessary.
  
  
  Validation: After making adjustments, validate the marketing plan or campaign again to ensure that the error message no longer appears.
  
  
  Save Changes: Once the percentages are correctly set, save your changes.
  
  
  Related Information:
  
  Marketing Planning: Understanding how marketing plans and campaigns are structured in SAP CRM can help prevent this error in the future.
  Documentation: Refer to SAP documentation or help files for more detailed information on setting up marketing plans and the importance of percentage allocations.
  User Roles: Ensure that users involved in creating or modifying marketing plans have the appropriate roles and permissions to make these changes.
  
  By ensuring that the total percentage for all defined periods equals 100%, you can successfully resolve the CRM_MKTDEF009 error and proceed with your marketing activities in SAP.