How To Fix CRM_MKTCCM_JOB_MSG010 - Campaign &1, job type &2 has ended with status &3

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTCCM_JOB_MSG - messages for collaborative campaign batch jobs

• Message number: 010

• Message text: Campaign &1, job type &2 has ended with status &3

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTCCM_JOB_MSG010 - Campaign &1, job type &2 has ended with status &3 ?

  The SAP error message CRM_MKTCCM_JOB_MSG010 typically indicates that a campaign job in the SAP Customer Relationship Management (CRM) system has ended with a specific status. The message format includes placeholders for the campaign ID (&1), job type (&2), and the status of the job (&3). 
  Cause:
  The error message can arise due to various reasons, including but not limited to:
  
  Job Execution Failure: The job may have encountered an error during execution, leading to a failure status.
  Configuration Issues: There may be misconfigurations in the campaign settings or job parameters.
  Data Issues: Missing or incorrect data required for the job to execute successfully.
  System Performance: Resource constraints or performance issues in the SAP system could lead to job failures.
  Authorization Issues: The user executing the job may not have the necessary permissions to perform the actions required by the job.
  
  Solution:
  To resolve the issue, you can follow these steps:
  
  
  Check Job Logs: Review the job logs for detailed error messages that can provide insights into why the job failed. You can access the logs through transaction codes like SM37 (Job Monitoring) or CRMD_ORDER (for campaign management).
  
  
  Analyze Status: Identify the specific status indicated by &3. Common statuses include:
  
  Canceled: Indicates that the job was manually stopped or failed due to an error.
  Finished with Errors: Indicates that the job completed but encountered issues.
  Running: Indicates that the job is still in progress.
  
  
  
  Review Configuration: Ensure that the campaign and job configurations are correct. Check for any missing parameters or settings that may be required for the job to run successfully.
  
  
  Data Validation: Verify that all necessary data for the campaign is complete and accurate. This includes checking for valid target groups, marketing attributes, and any other data dependencies.
  
  
  System Performance: Monitor system performance to ensure that there are sufficient resources (CPU, memory, etc.) available for job execution. If necessary, optimize system performance or schedule jobs during off-peak hours.
  
  
  Check Authorizations: Ensure that the user executing the job has the necessary authorizations to perform the actions required by the job.
  
  
  Retry the Job: After addressing any identified issues, you can retry the job to see if it completes successfully.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the specific job type or campaign functionality.
  Documentation: Refer to SAP documentation for CRM marketing and campaign management for best practices and troubleshooting tips.
  Community Forums: Engage with SAP community forums or support channels for additional insights and assistance from other users who may have encountered similar issues.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the CRM_MKTCCM_JOB_MSG010 error message.