How To Fix CRM_MKTCCM_JOB_MSG009 - Message log created

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTCCM_JOB_MSG - messages for collaborative campaign batch jobs

• Message number: 009

• Message text: Message log created

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTCCM_JOB_MSG009 - Message log created ?

  The SAP error message CRM_MKTCCM_JOB_MSG009 indicates that a message log has been created for a job related to the CRM Marketing Campaign Management (MKM) component. This message typically arises during the execution of background jobs that process marketing campaigns, and it serves as a notification that there are messages logged that may require attention.
  Cause:
  
  Job Execution Issues: The error can occur if there are issues during the execution of a marketing campaign job, such as data inconsistencies, missing data, or configuration problems.
  Warnings or Errors: The job may have encountered warnings or errors that were logged for review.
  Performance Issues: Long-running jobs or jobs that exceed time limits may also trigger this message.
  
  Solution:
  
  
  Check the Job Log: 
  
  Go to transaction code SM37 to check the job log for the specific job that triggered the message. Look for any warnings or errors that provide more context about the issue.
  
  
  
  Review Message Log:
  
  Use transaction CRM_MKTCCM_JOB_LOG or similar to view the detailed message log associated with the job. This will help identify specific issues that need to be addressed.
  
  
  
  Analyze Data:
  
  Ensure that all necessary data for the marketing campaign is complete and correctly configured. Check for missing or incorrect entries in the relevant tables.
  
  
  
  Adjust Job Parameters:
  
  If the job is timing out or running too long, consider adjusting the job parameters or breaking the job into smaller parts.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to CRM Marketing Campaign Management for any known issues or additional troubleshooting steps.
  
  
  
  Contact SAP Support:
  
  If the issue persists and you cannot resolve it, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM37 (Job Monitoring), CRM_MKTCCM_JOB_LOG (Job Log), and others that may help in monitoring and troubleshooting.
  SAP Notes: Check for any SAP Notes that may address specific issues related to CRM_MKTCCM_JOB_MSG009.
  System Performance: Monitor system performance and resource usage, as performance issues can also lead to job failures.
  
  By following these steps, you should be able to identify the underlying cause of the error message and take appropriate action to resolve it.