How To Fix CRM_MKTCCM_JOB_MSG012 - Campaign &1, job type &2 already known as ended with status &3

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTCCM_JOB_MSG - messages for collaborative campaign batch jobs

• Message number: 012

• Message text: Campaign &1, job type &2 already known as ended with status &3

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTCCM_JOB_MSG012 - Campaign &1, job type &2 already known as ended with status &3 ?

  The SAP error message CRM_MKTCCM_JOB_MSG012 indicates that a campaign job has already been processed and is marked as ended with a specific status. This error typically arises in the context of campaign management within SAP CRM (Customer Relationship Management) when there is an attempt to reprocess or restart a job that has already been completed.
  Cause:
  
  Job Already Completed: The job you are trying to execute has already been completed or ended, and the system does not allow re-execution of a job that has already been finalized.
  Incorrect Job Type: The job type you are trying to execute may not be valid for the current state of the campaign.
  Status Conflict: The status of the job may not allow for further processing (e.g., it may be marked as "Completed," "Cancelled," or "Failed").
  
  Solution:
  
  Check Job Status: Review the status of the job in the campaign management area. You can do this by navigating to the relevant campaign and checking the job logs or history.
  Recreate the Job: If you need to run the job again, consider creating a new job instead of trying to restart the existing one. This may involve duplicating the campaign or creating a new instance of the job.
  Change Job Status: If appropriate, you may need to change the status of the job manually (if you have the necessary permissions) to allow for reprocessing. However, this should be done with caution and typically only in a test environment.
  Consult Documentation: Refer to SAP documentation or help resources for specific instructions related to the job type and campaign management processes.
  Contact Support: If the issue persists and you cannot resolve it, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM for campaign management, such as CRMD_ORDER for accessing campaign orders.
  Job Logs: Check the job logs for detailed information about the job execution and any errors that may have occurred.
  SAP Notes: Look for SAP Notes related to this error message for any patches or updates that may address the issue.
  User Permissions: Ensure that you have the necessary permissions to execute or modify campaign jobs.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the CRM_MKTCCM_JOB_MSG012 error message.