How To Fix CRM_MKTCCM_JOB_MSG003 - Error while saving log; return code is &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTCCM_JOB_MSG - messages for collaborative campaign batch jobs

• Message number: 003

• Message text: Error while saving log; return code is &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTCCM_JOB_MSG003 - Error while saving log; return code is &1 ?

  The SAP error message CRM_MKTCCM_JOB_MSG003 with the description "Error while saving log; return code is &1" typically occurs in the context of the SAP Customer Relationship Management (CRM) module, particularly when dealing with marketing campaigns or related jobs. This error indicates that there was an issue while trying to save a log entry, and the return code provides additional information about the nature of the error.
  Possible Causes:
  
  Database Issues: There may be a problem with the database connection or the database itself, such as a lack of space or corruption.
  Authorization Issues: The user executing the job may not have the necessary authorizations to write logs.
  Job Configuration: The job that is being executed may be misconfigured or may have encountered an unexpected condition.
  System Performance: High system load or performance issues could lead to timeouts or failures in writing logs.
  Application Errors: There may be bugs or issues in the application code that are causing the log writing process to fail.
  
  Solutions:
  
  Check Return Code: Analyze the return code provided in the error message. This code can give specific insights into what went wrong.
  Database Health Check: Ensure that the database is healthy, has enough space, and is not experiencing any issues. You may need to consult your database administrator.
  Review Authorizations: Verify that the user has the necessary authorizations to perform the operation and write logs.
  Job Configuration Review: Check the configuration of the job that is failing. Ensure that all parameters are set correctly and that there are no missing dependencies.
  System Monitoring: Monitor system performance and check for any bottlenecks or issues that could be affecting job execution.
  Check Logs: Look at other logs (e.g., application logs, system logs) for additional error messages or warnings that could provide more context.
  SAP Notes: Search for relevant SAP Notes or patches that may address this specific error. SAP frequently releases updates that fix known issues.
  Contact SAP Support: If the issue persists and you cannot determine the cause, consider reaching out to SAP support for assistance.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like SM37 to check job logs and statuses, or SLG1 to view application logs.
  Documentation: Review SAP documentation related to CRM marketing and job processing for any specific guidelines or troubleshooting steps.
  Community Forums: Check SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to diagnose and resolve the CRM_MKTCCM_JOB_MSG003 error effectively.