How To Fix CRM_MKTCCM_JOB_MSG001 - Error while creating message log header

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTCCM_JOB_MSG - messages for collaborative campaign batch jobs

• Message number: 001

• Message text: Error while creating message log header

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTCCM_JOB_MSG001 - Error while creating message log header ?

  The SAP error message CRM_MKTCCM_JOB_MSG001 typically indicates an issue encountered while creating a message log header in the context of SAP Customer Relationship Management (CRM) marketing campaigns. This error can arise due to various reasons, and understanding the cause is essential for finding an appropriate solution.
  Possible Causes:
  
  Data Inconsistencies: There may be inconsistencies or missing data in the marketing campaign or related objects that prevent the creation of the message log header.
  Authorization Issues: The user may not have the necessary authorizations to create or modify message logs.
  System Configuration: Incorrect configuration settings in the CRM system or related components can lead to this error.
  Technical Issues: There may be underlying technical issues, such as problems with the database or application server.
  
  Solutions:
  
  
  Check Data Integrity:
  
  Ensure that all required fields and data for the marketing campaign are filled out correctly.
  Validate that the campaign and related objects (like target groups, products, etc.) are correctly set up.
  
  
  
  Review Authorizations:
  
  Verify that the user has the necessary authorizations to create message logs. This can be checked in the user roles and profiles.
  
  
  
  Configuration Review:
  
  Check the configuration settings related to marketing campaigns and message logs in the SAP system. Ensure that all necessary settings are correctly configured.
  
  
  
  System Logs and Traces:
  
  Review system logs (transaction SLG1) for more detailed error messages or warnings that could provide additional context about the issue.
  Use transaction ST22 to check for any dumps that might have occurred during the process.
  
  
  
  Technical Support:
  
  If the issue persists, consider reaching out to your SAP Basis or technical support team to investigate any underlying technical issues or to check for system updates or patches that may resolve the problem.
  
  
  
  SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that might address this specific error message. There may be known issues or fixes provided by SAP.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and SLG1 for logging and monitoring.
  Documentation: Review SAP documentation related to CRM marketing and message logging for best practices and troubleshooting steps.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the CRM_MKTCCM_JOB_MSG001 error and implement a suitable solution.