How To Fix CRM_MKTCCM_CUST001 - Parallel ID &1 is used by campaign execution

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTCCM_CUST - CCM: Message Class for Customizing

• Message number: 001

• Message text: Parallel ID &1 is used by campaign execution

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTCCM_CUST001 - Parallel ID &1 is used by campaign execution ?

  The SAP error message CRM_MKTCCM_CUST001 indicates that a parallel ID (in this case, &1) is currently being used by a campaign execution process. This typically occurs in the context of SAP Customer Relationship Management (CRM) when multiple processes are trying to access or modify the same campaign data simultaneously.
  Cause:
  
  Concurrent Execution: The error is primarily caused by an attempt to execute a campaign that is already in progress. This can happen if multiple users or processes are trying to run the same campaign at the same time.
  Locking Mechanism: SAP uses a locking mechanism to prevent data inconsistencies. When a campaign is being executed, it locks certain records to ensure that no other process can modify them until the execution is complete.
  
  Solution:
  
  Wait and Retry: The simplest solution is to wait for the current campaign execution to complete. Once it finishes, you can try executing the campaign again.
  Check Running Processes: Use transaction codes like SM37 (Job Monitoring) to check if there are any active jobs related to the campaign. If you find any, you may need to wait for them to finish or, if necessary, cancel them if they are stuck.
  Review Campaign Status: Check the status of the campaign in the CRM system. If it is in a "running" or "locked" state, you will need to wait until it is released.
  Consult with IT Support: If the issue persists and you cannot identify any running processes, it may be necessary to consult with your IT support team or SAP Basis team to investigate further. They can check for any system-level locks or issues that may be causing the problem.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  CRMD_ORDER: To view and manage CRM orders and campaigns.
  SM37: To monitor background jobs and check for any running processes.
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Documentation: Review the SAP documentation for CRM campaign management to understand how campaigns are executed and managed within the system.
  
  By following these steps, you should be able to resolve the error and successfully execute your campaign.