How To Fix CRM_MKTCA_UI126 - Campaign Period Duration should not be set as 0


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTCA_UI - Messages from Campaign Automation UIs (Without BE Maint)

  • Message number: 126

  • Message text: Campaign Period Duration should not be set as 0

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTCA_UI126 - Campaign Period Duration should not be set as 0 ?

    The SAP error message CRM_MKTCA_UI126 indicates that the campaign period duration for a marketing campaign is set to zero, which is not allowed. This error typically arises when creating or modifying a marketing campaign in SAP CRM (Customer Relationship Management).

    Cause:

    The error occurs because the campaign's start and end dates are either not set or are set in such a way that the duration between them is zero. This can happen if:

    • The start date and end date of the campaign are the same.
    • The end date is earlier than the start date.
    • The duration fields are left blank or incorrectly filled.

    Solution:

    To resolve this error, you need to ensure that the campaign period is defined correctly. Here are the steps to fix the issue:

    1. Check Campaign Dates:

      • Go to the campaign details in the SAP CRM system.
      • Verify the start date and end date of the campaign.
      • Ensure that the start date is earlier than the end date.
    2. Set Valid Duration:

      • If the start and end dates are the same, change the end date to a later date to create a valid duration.
      • Ensure that the duration is greater than zero (i.e., the end date must be after the start date).
    3. Save Changes:

      • After making the necessary adjustments, save the campaign details.
      • Try to execute the action that triggered the error again.

    Related Information:

    • Campaign Management: Understanding how to manage campaigns in SAP CRM is crucial. Familiarize yourself with the campaign management module and its functionalities.
    • Date Formats: Ensure that the date formats used in the system are consistent and correctly interpreted by SAP.
    • User Permissions: Make sure you have the necessary permissions to edit campaign details in SAP CRM.
    • Documentation: Refer to SAP documentation or help files for more detailed information on campaign management and error handling.

    If the issue persists after following these steps, consider reaching out to your SAP support team or consulting the SAP community for further assistance.

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