How To Fix CRM_MKTCA_UI062 - There is no unique survey '&1'

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTCA_UI - Messages from Campaign Automation UIs (Without BE Maint)

• Message number: 062

• Message text: There is no unique survey '&1'

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTCA_UI062 - There is no unique survey '&1' ?

  The SAP error message CRM_MKTCA_UI062, which states "There is no unique survey '&1'," typically occurs in the context of SAP Customer Relationship Management (CRM) when a user attempts to access or process a survey that cannot be uniquely identified. This can happen for several reasons, and here are some potential causes, solutions, and related information:
  Causes:
  
  Survey Not Found: The survey ID specified in the error message does not exist in the system.
  Multiple Surveys: There may be multiple surveys with similar identifiers, leading to ambiguity in identifying the correct survey.
  Authorization Issues: The user may not have the necessary permissions to access the survey.
  Data Inconsistency: There could be inconsistencies in the database or issues with the survey configuration.
  Incorrect Survey ID: The survey ID being referenced may have been mistyped or incorrectly formatted.
  
  Solutions:
  
  Verify Survey ID: Check the survey ID mentioned in the error message to ensure it is correct. Look for any typos or formatting issues.
  Check Survey Existence: Use transaction codes like CRMD_ORDER or relevant CRM transactions to verify if the survey exists in the system.
  Review Survey Configuration: Ensure that the survey is properly configured and published in the system.
  Check for Duplicates: If there are multiple surveys with similar identifiers, identify and resolve the duplicates to ensure a unique reference.
  User Authorization: Ensure that the user has the necessary authorizations to access the survey. This may involve checking roles and permissions in the user profile.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on survey management in CRM.
  Contact Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that pertain to survey management, such as CRMD_ORDER, CRMD_ORDERADM_H, or others.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the error message CRM_MKTCA_UI062 effectively.