How To Fix CRM_MKTCA_UI063 - Qualification level '&1' does not exist


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTCA_UI - Messages from Campaign Automation UIs (Without BE Maint)

  • Message number: 063

  • Message text: Qualification level '&1' does not exist

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTCA_UI063 - Qualification level '&1' does not exist ?

    The SAP error message CRM_MKTCA_UI063 indicates that a qualification level specified in the system does not exist. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when working with marketing or campaign management functionalities.

    Cause:

    The error can be caused by several factors:

    1. Missing Qualification Level: The qualification level that is being referenced in the transaction or process does not exist in the system. This could be due to a configuration issue or a missing entry in the relevant tables.
    2. Incorrect Configuration: The qualification levels may not have been properly configured in the system, or the relevant customizing settings may not have been completed.
    3. Data Entry Error: There may be a typo or incorrect value entered in the field where the qualification level is specified.

    Solution:

    To resolve the error, you can take the following steps:

    1. Check Configuration:

      • Go to the customizing settings in SAP (transaction code SPRO).
      • Navigate to the relevant area for marketing or campaign management.
      • Check if the qualification levels are defined correctly. You may need to create or adjust the qualification levels as necessary.
    2. Verify Data:

      • Ensure that the qualification level you are trying to use is correctly spelled and exists in the system.
      • You can check the relevant tables (e.g., TCRM_MKTCA_QLEVEL) to see if the qualification level is listed.
    3. Create Missing Qualification Level:

      • If the qualification level does not exist, you may need to create it. This can typically be done in the customizing settings where qualification levels are defined.
    4. Consult Documentation:

      • Review SAP documentation or help resources for guidance on how to set up qualification levels in your specific version of SAP CRM.
    5. Check User Authorizations:

      • Ensure that the user has the necessary authorizations to access and modify qualification levels.
    6. Contact SAP Support:

      • If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), CRMD_ORDER (Order Management), and others that may be related to marketing and campaign management.
    • SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches that could resolve the issue.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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