How To Fix CRM_MKTCA_UI064 - The parameters for the workflow for campaign element '&2' are incorrect

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTCA_UI - Messages from Campaign Automation UIs (Without BE Maint)

• Message number: 064

• Message text: The parameters for the workflow for campaign element '&2' are incorrect

What causes this issue?

You cannot set the indicator "Start for Every Responder" for the
workflow task "Start Media Campaign" of campaign element '&V2&' with the
description '&V1&' and campaign '&V3&'.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

If you wish to retain this workflow task, enter appropriate values for
the specified parameters and set the indicator as described.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTCA_UI064 - The parameters for the workflow for campaign element '&2' are incorrect ?

  The SAP error message CRM_MKTCA_UI064 indicates that there is an issue with the parameters for the workflow associated with a campaign element in the SAP CRM system. This error typically arises when the workflow configuration is not set up correctly or when there are inconsistencies in the data related to the campaign element.
  Causes:
  
  Incorrect Workflow Configuration: The workflow for the campaign element may not be properly configured or activated.
  Missing Parameters: Required parameters for the workflow might be missing or incorrectly defined.
  Data Inconsistencies: There may be inconsistencies in the data related to the campaign element, such as invalid or incomplete entries.
  Authorization Issues: The user may not have the necessary authorizations to execute the workflow.
  System Bugs: There could be bugs or issues in the specific version of SAP CRM being used.
  
  Solutions:
  
  
  Check Workflow Configuration:
  
  Go to the workflow configuration in the SAP system and verify that the workflow for the campaign element is correctly set up.
  Ensure that all necessary parameters are defined and that the workflow is activated.
  
  
  
  Review Campaign Element Data:
  
  Check the campaign element for any missing or incorrect data. Ensure that all required fields are filled out correctly.
  Validate the data consistency for the campaign element.
  
  
  
  Check Authorizations:
  
  Ensure that the user executing the workflow has the necessary authorizations to perform the action.
  
  
  
  Debugging:
  
  If you have access to the SAP development environment, you can debug the workflow to identify where the parameters are failing.
  Use transaction codes like SWI1 (Work Item Selection) to analyze the workflow instances.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that might address this specific error message. There may be patches or updates available that resolve known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  SWDD: Workflow Builder
  SWI1: Work Item Selection
  SWI2_FREQ: Work Item Selection by Frequency
  
  
  Documentation: Review SAP documentation related to CRM marketing and workflows for best practices and configuration guidelines.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify and resolve the issue related to the error message CRM_MKTCA_UI064.