How To Fix CRM_MKTCA_UI060 - Decision node '&1' has an incorrect successor

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTCA_UI - Messages from Campaign Automation UIs (Without BE Maint)

• Message number: 060

• Message text: Decision node '&1' has an incorrect successor

What causes this issue?

The discrimination node with description '&V1&' in campaign '&V2&' has
an unsuitable successor in node '&V3&'.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Delete the connection going from the discrimination node with
description '&V1&' to the node with description '&V3&'.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTCA_UI060 - Decision node '&1' has an incorrect successor ?

  The SAP error message CRM_MKTCA_UI060 indicates that there is an issue with a decision node in a marketing campaign or workflow within the SAP CRM system. Specifically, it suggests that the decision node identified by &1 has an incorrect successor, meaning that the flow of the campaign or process is not correctly defined.
  Cause:
  
  Incorrect Configuration: The decision node may not have been configured properly, leading to an invalid or missing successor node.
  Deleted or Inactive Nodes: The successor node that the decision node is supposed to point to may have been deleted or marked as inactive.
  Logical Errors: There may be logical errors in the flow of the campaign, such as circular references or missing paths.
  Transport Issues: If the campaign was transported from one system to another, there may have been issues during the transport that caused the decision node to lose its connections.
  
  Solution:
  
  Check Configuration: Review the configuration of the decision node in the campaign management area. Ensure that it is correctly set up with valid successors.
  Validate Successor Nodes: Verify that the successor nodes exist and are active. If they have been deleted or deactivated, you will need to either restore them or create new successors.
  Rebuild the Flow: If the flow is complex, consider rebuilding the decision node and its successors to ensure that all connections are valid.
  Test the Campaign: After making changes, test the campaign to ensure that it runs without errors.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on configuring decision nodes and campaign flows.
  Check for Transport Issues: If the issue arose after a transport, check the transport logs for any errors and consider re-transporting the campaign with the correct configurations.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  Documentation: Review the SAP CRM Marketing documentation for best practices in campaign management and decision node configuration.
  
  If the problem persists after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.