How To Fix CRM_MKTCA_UI059 - The parameters for the workflow for campaign element '&2' are incorrect

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTCA_UI - Messages from Campaign Automation UIs (Without BE Maint)

• Message number: 059

• Message text: The parameters for the workflow for campaign element '&2' are incorrect

What causes this issue?

The workflow task 'Transfer responder to channel' of the campaign
element '&V2&' with the name '&V1&' and the campaign '&V3&' requires a
communication medium as a parameter for the campaign element.
Furthermore, the indicator 'Start for every responder' must be set.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Where you want to retain this workflow task, enter the appropriate
values for the specified parameter and set the indicator as described.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTCA_UI059 - The parameters for the workflow for campaign element '&2' are incorrect ?

  The SAP error message CRM_MKTCA_UI059 indicates that there is an issue with the parameters set for the workflow associated with a campaign element in the SAP CRM Marketing module. This error typically arises when the workflow configuration is not correctly set up or when the parameters passed to the workflow are invalid or missing.
  Cause:
  
  Incorrect Workflow Configuration: The workflow associated with the campaign element may not be properly configured in the system.
  Missing Parameters: Required parameters for the workflow might be missing or incorrectly defined.
  Inconsistent Data: The data related to the campaign element may be inconsistent or corrupted.
  Authorization Issues: The user may not have the necessary authorizations to execute the workflow.
  System Bugs: There could be bugs or issues in the specific version of SAP CRM being used.
  
  Solution:
  
  
  Check Workflow Configuration:
  
  Go to the workflow definition in the SAP system and verify that all necessary parameters are correctly defined.
  Ensure that the workflow is activated and that there are no errors in the workflow definition.
  
  
  
  Review Campaign Element:
  
  Check the campaign element referenced in the error message to ensure that all required fields and parameters are filled out correctly.
  Validate the data associated with the campaign element to ensure it is consistent and complete.
  
  
  
  Check User Authorizations:
  
  Ensure that the user executing the workflow has the necessary authorizations to perform the actions defined in the workflow.
  
  
  
  Debugging:
  
  If you have access to the SAP system, you can use transaction codes like SWI1 (Work Item Selection) to analyze the workflow instances and identify any issues.
  Use transaction SWI2_FREQ to check for frequent workflow errors.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific version of SAP CRM you are using for any known issues or patches.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant logs.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  SWDD (Workflow Builder) for workflow definitions.
  SWI1 (Work Item Selection) for monitoring workflow instances.
  SWI2_FREQ for checking frequent workflow errors.
  
  
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide guidance on workflow configuration.
  
  
  Documentation: Review the SAP Help Portal for documentation on CRM Marketing and workflows to understand the expected parameters and configurations.
  
  
  By following these steps, you should be able to identify and resolve the issue causing the CRM_MKTCA_UI059 error.