How To Fix CRM_MKTCA_UI058 - The parameters for the workflow for campaign element '&2' are incorrect

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTCA_UI - Messages from Campaign Automation UIs (Without BE Maint)

• Message number: 058

• Message text: The parameters for the workflow for campaign element '&2' are incorrect

What causes this issue?

The workflow task "Start target group optimization" for campaign element
'&V2&' with the name "&V1&" and campaign '&V3&' requires a segment as a
parameter in the campaign element. the Campaign element aslo requres an
optimization element as a successor.
Furthermore, the indicator "Start for every reactor" must not be set.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Where you want to retain this workflow task, enter the appropriate
values for the specified parameter, make sure that the campaign element
has an optimization element as a successor and set the indicator as
described.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTCA_UI058 - The parameters for the workflow for campaign element '&2' are incorrect ?

  The SAP error message CRM_MKTCA_UI058 indicates that there is an issue with the parameters for the workflow associated with a campaign element in the SAP CRM system. This error typically arises when the workflow configuration is not set up correctly or when the parameters being passed to the workflow are invalid or incomplete.
  Cause:
  
  Incorrect Workflow Configuration: The workflow for the campaign element may not be properly configured in the SAP system.
  Missing Parameters: Required parameters for the workflow might be missing or incorrectly defined.
  Inconsistent Data: The data associated with the campaign element may be inconsistent or not meet the expected criteria for the workflow.
  Authorization Issues: The user may not have the necessary authorizations to execute the workflow.
  System Bugs: There could be bugs or issues in the specific version of SAP CRM being used.
  
  Solution:
  
  
  Check Workflow Configuration:
  
  Go to the workflow definition in the SAP system and verify that all parameters are correctly defined.
  Ensure that the workflow is activated and that there are no errors in the workflow definition.
  
  
  
  Review Campaign Element Data:
  
  Check the campaign element associated with the error message to ensure that all required fields are filled out correctly.
  Validate that the data types and values of the parameters match what the workflow expects.
  
  
  
  Test Workflow Execution:
  
  Manually trigger the workflow for the campaign element to see if it executes without errors. This can help identify if the issue is with the specific campaign element or the workflow itself.
  
  
  
  Check Authorizations:
  
  Ensure that the user executing the workflow has the necessary authorizations to perform the action. This may involve checking roles and permissions in the SAP system.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes or Knowledge Base Articles (KBAs) that may address this specific error. SAP frequently updates its documentation and may have provided fixes or workarounds.
  
  
  
  Debugging:
  
  If you have access to the development environment, consider debugging the workflow to identify where the parameters are failing.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with the error message details and any relevant logs.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SWDD (Workflow Builder) to check and modify workflows.
  Documentation: Review the SAP Help Portal for documentation related to CRM workflows and campaign management.
  Community Forums: Check SAP Community forums for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to identify and resolve the issue causing the CRM_MKTCA_UI058 error in your SAP system.