How To Fix CRM_MKTCA_UI029 - Campaign element no longer exists


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTCA_UI - Messages from Campaign Automation UIs (Without BE Maint)

  • Message number: 029

  • Message text: Campaign element no longer exists

  • Show details Hide details
  • What causes this issue?

    A campaign element that is often used can not longer be found. This
    occurs particularly when the campaign element has been deleted.

    System Response

    The relevant campaign element (GUID: &V1&) was deleted from the relevant
    rule.

    How to fix this error?

    Repeat the selection of the campaign element for the rule. Check whether
    campaign element really was deleted.

    Procedure for System Administrators

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTCA_UI029 - Campaign element no longer exists ?

    The SAP error message CRM_MKTCA_UI029 indicates that a campaign element you are trying to access or manipulate no longer exists in the system. This can occur for various reasons, such as the campaign element being deleted, archived, or not properly saved in the database.

    Causes:

    1. Deletion: The campaign element may have been deleted by a user or through a batch job.
    2. Archiving: The campaign element may have been archived, making it unavailable for active use.
    3. Data Consistency Issues: There may be inconsistencies in the database, possibly due to failed transactions or incomplete updates.
    4. User Permissions: The user may not have the necessary permissions to view or access the campaign element.
    5. Incorrect Navigation: The user may be trying to access a campaign element using an incorrect path or transaction.

    Solutions:

    1. Verify Existence: Check if the campaign element still exists in the system. You can do this by navigating to the relevant transaction (e.g., using transaction codes like CRMD_ORDER or CRMD_ORDERADM_H) and searching for the campaign element.
    2. Check Deletion/Archiving: If the element is missing, check if it has been deleted or archived. You may need to consult with your SAP administrator or check the archiving logs.
    3. Data Consistency Check: Run consistency checks or reports to identify any data integrity issues. This may involve using transaction codes like SLG1 for application logs or SE11 for database table checks.
    4. User Permissions: Ensure that the user has the necessary permissions to access the campaign element. This may involve checking roles and authorizations in transaction PFCG.
    5. Correct Navigation: Ensure that you are using the correct transaction or navigation path to access the campaign element. Double-check the input parameters or filters you are using.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for the error message or related keywords in the SAP Support Portal.
    • Documentation: Review the SAP CRM documentation for campaign management to understand the lifecycle of campaign elements and how they are managed.
    • Support: If the issue persists, consider reaching out to SAP support or your internal IT support team for further assistance.

    By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.

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