How To Fix CRM_MKTCA_UI031 - Target group no longer exists

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTCA_UI - Messages from Campaign Automation UIs (Without BE Maint)

• Message number: 031

• Message text: Target group no longer exists

What causes this issue?

A target group that is used frequently in a rule cannot be found. This
usually means that the target group has been deleted.

System Response

The target group (GUID: &V1&) has been deleted from the rule.

How to fix this error?

Repeat selection of the target group for the rule. Make sure that the
target group really has been deleted.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTCA_UI031 - Target group no longer exists ?

  The SAP error message CRM_MKTCA_UI031 indicates that the target group you are trying to access or manipulate no longer exists in the system. This can occur for several reasons, such as the target group being deleted, the data being archived, or the user not having the necessary authorizations to view the target group.
  Causes:
  
  Deletion of Target Group: The target group may have been deleted by a user or through a batch job.
  Archiving: The target group may have been archived, making it unavailable for current operations.
  Authorization Issues: The user may not have the necessary permissions to access the target group.
  Data Consistency Issues: There may be inconsistencies in the database that prevent the target group from being recognized.
  
  Solutions:
  
  Check Existence: Verify if the target group still exists in the system. You can do this by navigating to the relevant transaction (e.g., using transaction code CRMD_ORDER or similar) and searching for the target group.
  Review Deletion/Archiving Logs: If the target group was deleted or archived, check the logs or consult with your SAP administrator to understand the reason and if it can be restored.
  Authorization Check: Ensure that the user has the necessary authorizations to access the target group. This can be done by checking the user roles and authorizations in the SAP system.
  Data Consistency Check: If you suspect data consistency issues, you may need to run consistency checks or consult with your SAP Basis team to investigate further.
  Recreate Target Group: If the target group is indeed deleted and cannot be restored, you may need to recreate it if it is still required for your business processes.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, or others related to marketing and target groups.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to CRM marketing and target group management for best practices and guidelines.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.