How To Fix CRM_MKT_WORKFLOW103 - Start time &1 is earlier than the current time &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKT_WORKFLOW - CRM Marketing: Workflow

• Message number: 103

• Message text: Start time &1 is earlier than the current time &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKT_WORKFLOW103 - Start time &1 is earlier than the current time &2 ?

  The SAP error message CRM_MKT_WORKFLOW103 indicates that there is an issue with the scheduling of a workflow in the SAP Customer Relationship Management (CRM) system. Specifically, the error states that the start time of the workflow is set to a time that is earlier than the current system time. This can prevent the workflow from being executed as intended.
  Cause:
  
  Incorrect Start Time: The start time for the workflow is set to a time that has already passed.
  System Time Issues: There may be discrepancies in the system time settings, such as the server time being ahead or behind the actual time.
  Manual Input Error: The user may have manually entered an incorrect start time when scheduling the workflow.
  
  Solution:
  
  
  Adjust the Start Time: 
  
  Review the scheduled start time of the workflow and adjust it to a future time that is later than the current system time.
  Ensure that the time zone settings are correct and consistent with the intended scheduling.
  
  
  
  Check System Time:
  
  Verify the system time on the SAP server. If the server time is incorrect, it may need to be synchronized with a reliable time source.
  If you have access, you can check the system time using transaction code SM51 to see the time on the application servers.
  
  
  
  Review Workflow Configuration:
  
  If the workflow is being triggered by a specific event or condition, ensure that the configuration is set up correctly and that the conditions for triggering the workflow are met.
  
  
  
  Testing:
  
  After making adjustments, test the workflow to ensure that it starts as expected without any errors.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like SWI1 (Work Item Selection) to monitor workflow instances and SWI2_DIAG for diagnosing workflow issues.
  Documentation: Refer to SAP Help documentation for detailed information on workflows and scheduling.
  Support: If the issue persists after making adjustments, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  By following these steps, you should be able to resolve the error and successfully schedule the workflow in SAP CRM.