How To Fix CRM_MKT_WORKFLOW101 - Cannot use start type &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKT_WORKFLOW - CRM Marketing: Workflow

• Message number: 101

• Message text: Cannot use start type &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKT_WORKFLOW101 - Cannot use start type &1 ?

  The SAP error message CRM_MKT_WORKFLOW101 with the description "Cannot use start type &1" typically occurs in the context of SAP CRM (Customer Relationship Management) workflows. This error indicates that there is an issue with the workflow start type that is being used in a particular scenario.
  Cause:
  The error can be caused by several factors, including:
  
  Invalid Start Type: The start type specified in the workflow definition is not valid or not supported for the current context.
  Configuration Issues: The workflow may not be properly configured in the system, leading to the inability to recognize the specified start type.
  Missing Workflow Definition: The workflow definition that corresponds to the specified start type may not exist or may be inactive.
  Authorization Issues: The user may not have the necessary authorizations to execute the workflow with the specified start type.
  
  Solution:
  To resolve the CRM_MKT_WORKFLOW101 error, you can take the following steps:
  
  
  Check Workflow Definition:
  
  Go to the workflow definition in transaction SWDD (Workflow Builder) and verify that the start type you are trying to use is correctly defined and active.
  Ensure that the workflow is properly configured to handle the specific start type.
  
  
  
  Review Start Type:
  
  Confirm that the start type you are using is valid for the workflow you are trying to execute. You can check the documentation or configuration settings for the workflow to see the supported start types.
  
  
  
  Check for Missing Components:
  
  Ensure that all necessary components and dependencies for the workflow are present and active. This includes checking for any related business objects or events that may be required.
  
  
  
  Authorization Check:
  
  Verify that the user executing the workflow has the necessary authorizations to start the workflow with the specified start type. You may need to consult with your security team to ensure proper roles and permissions are assigned.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates that resolve known issues related to workflows.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the workflow execution to identify the exact point of failure. This may require technical expertise in SAP workflows.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  SWDD - Workflow Builder
  SWI1 - Work Item Selection
  SWI2_FREQ - Work Item Selection by Frequency
  
  
  Documentation: Review SAP documentation related to workflows in CRM for detailed information on configuring and managing workflows.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  
  By following these steps, you should be able to identify and resolve the issue related to the CRM_MKT_WORKFLOW101 error message.