How To Fix CRM_MKT_RTOM_PUBLISH006 - &1 objects were not transferred to RTOM because they were deleted


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKT_RTOM_PUBLISH - Messages for the RTOM Publish Job

  • Message number: 006

  • Message text: &1 objects were not transferred to RTOM because they were deleted

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKT_RTOM_PUBLISH006 - &1 objects were not transferred to RTOM because they were deleted ?

    The SAP error message CRM_MKT_RTOM_PUBLISH006 indicates that certain objects were not transferred to the Real-Time Object Model (RTOM) because they were deleted. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an attempt to publish or synchronize marketing-related objects, and some of those objects have been marked for deletion or have been deleted from the system.

    Cause:

    1. Deleted Objects: The primary cause of this error is that the objects you are trying to publish to RTOM have been deleted in the CRM system. This could happen due to data cleanup processes, manual deletions, or other data management activities.
    2. Inconsistent Data: There may be inconsistencies in the data where the system is trying to publish objects that no longer exist in the database.
    3. Configuration Issues: There might be configuration issues in the CRM system that lead to attempts to publish deleted objects.

    Solution:

    1. Check Object Status: Verify the status of the objects that are being published. Ensure that they are not marked for deletion in the CRM system.
    2. Data Consistency Check: Perform a consistency check on the data to ensure that there are no orphaned references or inconsistencies that could lead to this error.
    3. Recreate Deleted Objects: If the deleted objects are still needed, consider recreating them in the CRM system before attempting to publish again.
    4. Adjust Publishing Logic: If the deletion of these objects is intentional, you may need to adjust the logic or configuration that triggers the publishing process to avoid trying to publish deleted objects.
    5. Review Logs: Check the application logs for more detailed information about the error. This can provide insights into which specific objects are causing the issue.
    6. Consult Documentation: Refer to SAP documentation or notes related to RTOM and CRM publishing processes for any specific guidelines or troubleshooting steps.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
    • Transaction Codes: Use transaction codes like CRMD_ORDER, CRMD_ORDERADM_H, or CRMD_ORDERADM_I to investigate the status of the objects in question.
    • Support: If the issue persists, consider reaching out to SAP support for assistance, especially if this is affecting critical business processes.

    By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.

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