How To Fix CRM_MKT_RTOM_PUBLISH005 - &1 objects were transferred to RTOM

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKT_RTOM_PUBLISH - Messages for the RTOM Publish Job

• Message number: 005

• Message text: &1 objects were transferred to RTOM

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKT_RTOM_PUBLISH005 - &1 objects were transferred to RTOM ?

  The SAP error message CRM_MKT_RTOM_PUBLISH005 typically indicates an issue related to the transfer of marketing objects to the Real-Time Offer Management (RTOM) system. This error message usually appears when there is a problem with the data being published or transferred from the CRM system to RTOM.
  Cause:
  
  Data Integrity Issues: The objects being transferred may have missing or inconsistent data that prevents successful publication.
  Configuration Issues: There may be configuration problems in the CRM or RTOM settings that affect the transfer process.
  Authorization Issues: The user or process attempting to perform the transfer may not have the necessary permissions.
  Technical Errors: There could be underlying technical issues, such as connectivity problems between the CRM and RTOM systems.
  
  Solution:
  
  Check Data Integrity: Review the objects being transferred for any missing or incorrect data. Ensure that all required fields are populated correctly.
  Review Configuration: Verify the configuration settings in both the CRM and RTOM systems. Ensure that the integration settings are correctly set up.
  Check Authorizations: Ensure that the user or process has the necessary authorizations to perform the transfer. This may involve checking roles and permissions in the SAP system.
  Monitor Logs: Check the application logs for more detailed error messages that can provide insights into what went wrong during the transfer process.
  Retry the Transfer: After addressing any identified issues, attempt to re-publish the objects to RTOM.
  Consult Documentation: Refer to SAP documentation or notes related to RTOM and CRM integration for any specific troubleshooting steps or known issues.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the context in which it occurred.
  
  By following these steps, you should be able to identify and resolve the issue related to the CRM_MKT_RTOM_PUBLISH005 error message.