How To Fix CRM_MKT_RTOM_FEEDB_R102 - Publish job &1 could not be read

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKT_RTOM_FEEDB_R - Messages returned to the RTOM feedback service

• Message number: 102

• Message text: Publish job &1 could not be read

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKT_RTOM_FEEDB_R102 - Publish job &1 could not be read ?

  The SAP error message CRM_MKT_RTOM_FEEDB_R102 indicates that there is an issue with reading a publish job in the context of the SAP CRM Marketing module. This error typically arises when the system is unable to access or find the specified publish job, which can be due to various reasons.
  Possible Causes:
  
  Job Not Found: The specified publish job does not exist in the system or has been deleted.
  Authorization Issues: The user executing the job may not have the necessary authorizations to access the publish job.
  Database Issues: There may be issues with the database that prevent the job from being read.
  Configuration Issues: Incorrect configuration settings in the CRM Marketing module could lead to this error.
  Job Status: The job may be in a status that prevents it from being read (e.g., canceled or failed).
  
  Solutions:
  
  Verify Job Existence: Check if the publish job exists in the system. You can do this by navigating to the relevant transaction (e.g., CRMD_ORDER or CRMD_ORDERADM_H) and searching for the job.
  Check Authorizations: Ensure that the user has the necessary authorizations to access and execute the publish job. You may need to consult with your SAP security team.
  Review Job Status: Check the status of the publish job. If it is in a failed or canceled state, you may need to restart or recreate the job.
  Database Check: If there are database issues, you may need to perform a database consistency check or consult with your database administrator.
  Configuration Review: Review the configuration settings in the CRM Marketing module to ensure everything is set up correctly.
  Logs and Traces: Check the application logs (transaction SLG1) for more detailed error messages that could provide additional context on the issue.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the official SAP documentation for CRM Marketing to understand the expected behavior of publish jobs and any prerequisites.
  Community Forums: Consider checking SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  If the issue persists after trying the above solutions, it may be beneficial to engage SAP support for further assistance.