How To Fix CRM_MKT_EXTERNAL432 - Password accepted and encrypted

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKT_EXTERNAL - CRM MKT: Messages for Interface to External Products

• Message number: 432

• Message text: Password accepted and encrypted

What causes this issue?

Both passwords entered are identical. The password has been confirmed
and is stored in encrpyted form in the Customizing table.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKT_EXTERNAL432 - Password accepted and encrypted ?

  The SAP error message CRM_MKT_EXTERNAL432 typically indicates an issue related to password handling in the context of external systems or interfaces, particularly in the SAP Customer Relationship Management (CRM) module. The message "Password accepted and encrypted" suggests that the system has successfully accepted a password but is likely indicating that there is a problem with how that password is being processed or utilized in subsequent operations.
  Cause:
  
  Password Handling: The error may arise if the password is not being handled correctly after encryption, leading to issues in authentication or authorization processes.
  Configuration Issues: There may be misconfigurations in the integration settings between SAP CRM and external systems, such as middleware or third-party applications.
  User Permissions: The user account associated with the password may not have the necessary permissions to perform the intended actions.
  System Updates: Changes or updates in the SAP system or external systems may lead to compatibility issues, affecting how passwords are processed.
  
  Solution:
  
  Check Configuration: Review the configuration settings for the integration between SAP CRM and any external systems. Ensure that all parameters related to password handling and encryption are correctly set.
  User Permissions: Verify that the user account being used has the appropriate permissions to access the required resources. Adjust permissions as necessary.
  Password Policy: Ensure that the password meets any required complexity or policy standards set by the system. If the password is too simple or does not meet criteria, it may lead to issues.
  Review Logs: Check the application logs for more detailed error messages or warnings that could provide additional context about the issue.
  Test Connectivity: If the error occurs during an integration process, test the connectivity between SAP CRM and the external system to ensure that there are no network issues.
  Consult Documentation: Refer to SAP documentation or notes related to the specific version of SAP CRM you are using for any known issues or patches that may address this error.
  
  Related Information:
  
  SAP Notes: Search the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide guidance on troubleshooting.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP Support for assistance.
  
  By following these steps, you should be able to identify the root cause of the error and implement a suitable solution.