How To Fix CRM_MKT_EXTERNAL430 - Enter a password

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKT_EXTERNAL - CRM MKT: Messages for Interface to External Products

• Message number: 430

• Message text: Enter a password

What causes this issue?

You have not entered a
<DS:DE.CRMT_MKT_EXT_PASSWORD_1>password</> for the respective
user.
&NOTE&
The user's password must only be maintained for a connection via the
RFC Gateway. For a direct RFC connection, the necessary data such as
user and password are already recorded at the RFC destination
(transaction SM59).

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKT_EXTERNAL430 - Enter a password ?

  The SAP error message CRM_MKT_EXTERNAL430 typically indicates that a password is required for accessing certain functionalities or data within the SAP Customer Relationship Management (CRM) system, particularly in the context of marketing or external data access.
  Cause:
  
  Authentication Requirement: The system is trying to access an external service or database that requires authentication, and no password has been provided.
  Configuration Issues: There may be a misconfiguration in the settings related to external systems or services that require a password.
  User Permissions: The user may not have the necessary permissions to access the required data or functionality, leading to a prompt for a password.
  
  Solution:
  
  Enter Password: If prompted, enter the correct password for the external system or service you are trying to access.
  Check Configuration: Review the configuration settings in the SAP system to ensure that the external service is set up correctly and that the necessary credentials (username and password) are provided.
  User Roles and Permissions: Ensure that the user has the appropriate roles and permissions to access the required functionality. This may involve checking user profiles and authorizations in the SAP system.
  Update Credentials: If the password has changed, update the credentials in the relevant configuration settings.
  Consult Documentation: Refer to the SAP documentation or help resources for specific guidance on the external service you are trying to access.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  By following these steps, you should be able to resolve the CRM_MKT_EXTERNAL430 error and successfully access the required functionality in SAP CRM.