How To Fix CRM_MKT_EXTERNAL081 - Error occurred during export

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKT_EXTERNAL - CRM MKT: Messages for Interface to External Products

• Message number: 081

• Message text: Error occurred during export

How to fix this error?

In the application log displayed, analyze the messages that follow this
one.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKT_EXTERNAL081 - Error occurred during export ?

  The SAP error message CRM_MKT_EXTERNAL081 typically indicates that there was an issue during the export process in the SAP Customer Relationship Management (CRM) system, particularly related to marketing activities or data. This error can occur for various reasons, and understanding the cause is essential for finding a solution.
  Possible Causes:
  
  Data Inconsistencies: There may be inconsistencies or missing data in the records being exported, which can lead to errors during the export process.
  Configuration Issues: Incorrect configuration settings in the CRM system or in the integration with external systems can cause export failures.
  Authorization Problems: The user or process attempting the export may not have the necessary authorizations to access the data or perform the export.
  System Performance: If the system is under heavy load or if there are performance issues, it may lead to timeouts or failures during the export process.
  Technical Errors: There could be underlying technical issues, such as problems with the database, network issues, or bugs in the SAP software.
  
  Solutions:
  
  Check Data Integrity: Review the data being exported for any inconsistencies or missing fields. Ensure that all required fields are populated correctly.
  Review Configuration Settings: Verify the configuration settings related to the export process. Ensure that all necessary parameters are correctly set up.
  User Authorizations: Check the authorizations of the user or process performing the export. Ensure that they have the necessary permissions to access the data.
  Monitor System Performance: Check the system performance and load. If the system is slow or unresponsive, consider optimizing performance or scheduling exports during off-peak hours.
  Review Logs: Check the application logs and system logs for any additional error messages or warnings that could provide more context about the failure.
  Consult SAP Notes: Look for relevant SAP Notes or Knowledge Base Articles (KBAs) that may address this specific error. SAP frequently updates its documentation with solutions for known issues.
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error and the context in which it occurred.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that may help in troubleshooting, such as CRMD_ORDER, CRMD_ORDERADM_H, or CRMD_ORDERADM_I.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can share their experiences and solutions.
  Documentation: Review the official SAP documentation for CRM and marketing functionalities to understand the expected behavior and configuration settings.
  
  By following these steps, you should be able to diagnose and resolve the CRM_MKT_EXTERNAL081 error effectively.