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How To Fix CRM_MKT_EXTERNAL047 - Parent information is also missing for plan/campaign object &1


CRM_MKT_EXTERNAL047 - Overview

  • Message type: E = Error

  • Message class: CRM_MKT_EXTERNAL - CRM MKT: Messages for Interface to External Products

  • Message number: 047

  • Message text: Parent information is also missing for plan/campaign object &1

  • Show details Hide details
  • What causes this issue?

    There is no parent object defined for plan/campaign object &V1& (GUID =
    &V2&).
    The hierarchy must contain one root node only, this node being
    distinguished by the fact that the field <LS>UP</> is blank (a root
    node does not have a parent node).
    The external system returned a table containing a hierarchy in which
    this object appears without parent information. The <LS>UP</> field is
    empty.
    However, the system has already found an object containing an empty
    <LS>UP</> field and interpreted this object as a root node.

    How to fix this error?

    In the external system or in the BADI, check the parent information for
    the objects.

    Procedure for System Administrators

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.


    Error message extract from SAP system. Copyright SAP SE.


CRM_MKT_EXTERNAL047 - Details

  • The SAP error message CRM_MKT_EXTERNAL047 indicates that there is a missing parent information for a plan or campaign object in the SAP CRM system. This error typically arises when you are trying to create or modify a marketing plan or campaign, and the system cannot find the necessary parent object that is required for the operation.
    
    Cause: Missing Parent Object: The most common cause of this error is that the parent object (such as a marketing plan or campaign) that the current object is supposed to be linked to does not exist or has not been created. Incorrect Object Type: The object you are trying to create or modify may not be of the correct type or may not be properly linked to its parent. Data Inconsistency: There may be inconsistencies in the data, such as missing references or incorrect configurations in the marketing hierarchy. Authorization Issues: Sometimes, the user may not have the necessary

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